Holler Honda - Service Center

For the first time, i had a horrible experience with the service department. I had a lifetime warranty with my tint from the same dealership. They changed the tint on my back window and ruined my rear defog service department. I had a lifetime warranty with my tint from the same dealership. They changed the tint on my back window and ruined my rear defogger. I was told they were not going to fix it. Also had gone in for my radio continuously freezing, i was told it was an update and was charged for it. My radio is freezing now more than ever. I was not helped and had gone up the chain to the manager who said they were not going to help. And then never got a call back from the owner. I am completely disappointed. I had even considered purchasing a new car from this dealership and i don’t feel comfortable with this anymore. More

The service department was prompt and professional. My service rep, Ivan was very caring and answered all my questions. My service rep, Ivan was very caring and answered all my questions. More

Miguel Paz Always Professional and Courteous Respectful of my Schedule Always thorough with explaining what Service was completed Respectful of my Schedule Always thorough with explaining what Service was completed More

I have Ben a customer of Holler Honda for many years. I will not take my caranywhere else. I trust the Dealership. The staff is very professional friendly,approachable and do a good job. There is no wai I will not take my caranywhere else. I trust the Dealership. The staff is very professional friendly,approachable and do a good job. There is no waiting time once you arrive. You can have all your questions answered. More

Good customer service. Ha Nguyen is amazing. He answered all my questions and he always let me know if there is an update. Ha Nguyen is amazing. He answered all my questions and he always let me know if there is an update. More

Excellent customer service. My service rep Ivan went above and beyond to make sure I received the best service at this location. My service rep Ivan went above and beyond to make sure I received the best service at this location. More

I was able to make an appointment for when it was convenient for me to have some recall work done. convenient for me to have some recall work done. More

Everyone is friendly and understanding that the customer can't always fix everything at once. I was very happy with my experience. can't always fix everything at once. I was very happy with my experience. More

They have been outstanding. I feel on any service/ warranty work they are the best. I feel on any service/ warranty work they are the best. More

I love the dealership and the work that the service men do. However, It has been my experience that the wait time is always 2 hours or more for a scheduled oil change. My last time I was there way past t do. However, It has been my experience that the wait time is always 2 hours or more for a scheduled oil change. My last time I was there way past the shop closing. I was the only one left in the service area and my car was done and no one notified me. For this reason I rated it a 3. Please do better with scheduled appointments and notifying customers with updates. More