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828 Reviews of Holler Honda - Service Center
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October 03, 2019
Super smooth process getting an issue repaired under our warranty. Alberto Jimenez was very helpful making sure everything was ordered and work was completed quickly. Great job! warranty. Alberto Jimenez was very helpful making sure everything was ordered and work was completed quickly. Great job! More
by Sgasior
Employees Worked With
Alberto Jimenez
October 01, 2019
I give Manny Vando a 5 star for his compassion & understanding. He explained everything to me & was up front about what needed attention now & what could wait for my next appointment. I appreciated understanding. He explained everything to me & was up front about what needed attention now & what could wait for my next appointment. I appreciated his honesty through the entire process. I hope to have him again next time. Holler Honda is blessed to have him. More
by Neisha
Employees Worked With
Manny Vando
September 29, 2019
Avoid this dealership and service dept I really regret buying from this dealership. I bought a 2019 Fit EX. Steven Soto in finance was pushy and rude. I bought aftermarket leather seats. DO I really regret buying from this dealership. I bought a 2019 Fit EX. Steven Soto in finance was pushy and rude. I bought aftermarket leather seats. DO NOT do this. Yes, you’ll will pay a little more to go up a trim but you will be happier. The seats I have look terrible. DO NOT do any business with this dealership’s service department. I made a service appointment with Nester Perez to have the leather seats and tint installed. Both were supposed to be done the same day. Instead the seats took the entire day and my tint job was cancelled. No one bothered to call to update me on the situation. I found out at the end of the day as I was picking up my car that I would need to take more time to set up another appointment a week later if I wanted the tint done. The leather seats, as I mentioned, looked terrible. They were Katzkin seats installed by a company called American Radio, in Longwood. The leather was extremely loose and not cut correctly to fit the seats. I had to make another appointment to get the installer to fix this and they STILL weren’t right (currently fighting with Katzkin to get them fixed correctly). $1300 by the way...I’d prefer the ugly cloth seats back at this point, but that seems unlikely to happen. When I brought to the attention of Nester, who set the install up, he completed ghosted me. No returned calls or email replies. Equally unhelpful were Service Manager William Harris and Service Director Mike Laing (the latter didn’t even have the courtesy to return a call personally, after I left him a voicemail specifically stating I was having problems with his service department staff). Instead he had one of his employees call me back. This is the kind of service you can expect from Holler Honda. Oh, and the tint, as you might expect, is twice as expensive as most places in town. Once I found this out, I requested a refund. The refund check was supposed to be mailed to me. But I found out several days later it was sitting at the dealership. So I wasted more time to go pick that up. And I’ve never met a company more stingy than Honda. They don’t even include a cargo cover with my new vehicle. No, that’s an extra $170 accessory. They don’t even throw in a complimentary oil change. What a joke. DO NOT GIVE THESE PEOPLE YOUR HARD EARNED MONEY. STAY AWAY!!! More
by Eric Klausner
Employees Worked With
Nester Perez, William Harris, Mike Laing, Steven Soto
September 27, 2019
HONDA ACCORD EXL REPAIR Assigned service advisor was Manuel Vando at Holler Honda. After the meet & greet, Mr. Vando took the time to check that there was a recall for the pa Assigned service advisor was Manuel Vando at Holler Honda. After the meet & greet, Mr. Vando took the time to check that there was a recall for the particular problem I had with my Accord EXL, The repair was on time as promised (Same Day). I needed pricing for a repair on my Honda Pilot and Mr.Vando was on point and provided me all of my possible options. I had to order a part and my service advisor showed me where the parts department was. Over all experience 5 stars, I thank Mr. Manuel Vando for the professional manner in witch help with the many service requests I had. Thank You!!! More
by VIPER
Employees Worked With
Manuel Vando
September 07, 2019
As always, excellence in service to Holler Honda Holler Honda is my top choice of dealerships for vehicle purchase, as well as service on my vehicle. Excellence in service! Personable Service Staff! Holler Honda is my top choice of dealerships for vehicle purchase, as well as service on my vehicle. Excellence in service! Personable Service Staff! Accurate wait time. More
by Michelle H
Employees Worked With
Dylan Sangil
September 04, 2019
I got great service! I went for a routine oil change. Jennifer was the complete professional for my visit. The crew was extremely efficient and had me out even before the I went for a routine oil change. Jennifer was the complete professional for my visit. The crew was extremely efficient and had me out even before the promised time! Thanks guys! More
by A happy customer
Employees Worked With
Jennifer Lupo
August 22, 2019
The best service Good service, quality, good alternative and with solutions for repair and good treatment, Good coordination and good customer services,thanks you ,I a Good service, quality, good alternative and with solutions for repair and good treatment, Good coordination and good customer services,thanks you ,I am happy and pleased More
by Fifo76
Employees Worked With
Alberto Jiménez
July 28, 2019
Outstanding service My service representative Jennifer Lupo was exceptional to work with she was extremely understanding and helpful in making sure that I received the b My service representative Jennifer Lupo was exceptional to work with she was extremely understanding and helpful in making sure that I received the best service possible More
by Done
Employees Worked With
Jennifer Lupo
July 27, 2019
Dane Thompson took his time to keep me appraised. I took my 2008 Honda FIT in for an Oil Change and maintenance diagnosis. I was told that tie-consuming repairs were reuired and that a Loaner vehicle I took my 2008 Honda FIT in for an Oil Change and maintenance diagnosis. I was told that tie-consuming repairs were reuired and that a Loaner vehicle would be provided. The Service Consultant, Dane Thompson, called every day with a a progress report until my vehicle was ready. Kudos to him. More
by FIT2008
Employees Worked With
Dane Thompson
July 19, 2019
Excellent customer service and car care Due to Holler Honda’s customer services from sales to car service, I have now bought three cars from Holler. Padro and Eric did an excellent job teami Due to Holler Honda’s customer services from sales to car service, I have now bought three cars from Holler. Padro and Eric did an excellent job teaming up to support my recent purchases, while Miguel Paz did an outstanding job coordinating my regular maintenance service. The team behind the scenes did an excellent job servicing my cars and following up with an awesome job washing and waxing. The cashiers are always polite and ensuring my service was complete and to my satisfaction. Great job Holler Team! You’ll always have my business! Gordon’s More
by HondaFamily
Employees Worked With
Miguel Paz
