Holler Honda - Service Center

Poor Service and Untrustworthy Service Technician We took our Honda Odyssey to get serviced at Holler Honda for an oil change and brakes. The quote given was around $500 with our coupon. Later the s We took our Honda Odyssey to get serviced at Holler Honda for an oil change and brakes. The quote given was around $500 with our coupon. Later the same day the service technician called me and listed all the things that were broken on our Honda. The quote to get everything replaced was almost $3100. Since I was sceptical of the issues, I decided to pick up my car and take it to be serviced at another certified Honda mechanic. To get all of our repairs done cost half the money they quoted. To make a long story short, Holler Honda claimed we needed new Rotors, and this was false. They claimed the car had a broken driver axel and this was false. They added on many service needs and expenses to our bill that were not needed. The service technicians get paid on commission so they always are trying to take advantage of the customer. BEWARE of HOLLER HONDA. More

Thanks for keeping the car running! The service department st Holler Honda is really fine! I bring my mom's car (10 years old but fewer than 29,000 miles) in every few months just to be The service department st Holler Honda is really fine! I bring my mom's car (10 years old but fewer than 29,000 miles) in every few months just to be sure it'll last. They are thorough and my service advisor, Jerome Williams, clearly explains every facet of what the car needs. They will also wash it ;no mean feat, as it has a scooter lift on the back), and they get all the leaves out of the intake grills. The department manager, Tony Lupo, had also helped assist in sorting out extended service contracts and his advice has been sound and of great comfort. The waiting areas are comfortable and well stocked, and I pass the time productively while waiting. Thank you all!! More

Service Took my 2005 CRV in for oil change. Was advised I needed tires. I have "tires for life". They only had 3 tires but obtained the fourth. While the Took my 2005 CRV in for oil change. Was advised I needed tires. I have "tires for life". They only had 3 tires but obtained the fourth. While the wait was quite long, I live to far for their pick-up and delivery service, i opted to wait. However, they had a problem with the alignment. I was given the option for a loaner car or take mine home and come back when they had four new tires. I took mine home. Came back 2 days later and the tires were installed and the alignment successful. Tony DeRosa for very kind and apologetic for the my wait. I have taken my car here for service since purchase in 9/2005 and have always been pleased. More

Manuel Vando Attentive Professional!! Manuel did a great job assessing my needs and what maintenance package plan I had and got get everything yaken care of and me back out on the road in Manuel did a great job assessing my needs and what maintenance package plan I had and got get everything yaken care of and me back out on the road in as little time possible. Which was great considering I had no appointment and rolled in first thing in the morning with a flat! I asked if routine maintenance due soon could also get knocked out? Sure thing! Half seat be done soon. Everything was over I'm an hour. New tire, oil change and a quick overview and on my way back home. More

Awesome customer experience with Colleen Beach! I took my Honda CRV 2015 in for service without an appointment. Colleen was attentive, thoughtful, and courteous, I am so glad I had Colleen as my cus I took my Honda CRV 2015 in for service without an appointment. Colleen was attentive, thoughtful, and courteous, I am so glad I had Colleen as my customer service rep. Customer service makes all the difference. My experience the prior week was not a pleasant one, however, Colleen has redeemed the Holla Honda experience for me. Outstanding service! More

Always great service. I have always had great service at this location. I have worked with Colleen Beach before and she always looks out for my car. I look forward to my ne I have always had great service at this location. I have worked with Colleen Beach before and she always looks out for my car. I look forward to my next service visit. More

Service maintenance scheduled great job Danny Perez Great service. Took approx 1 hour to complete. It's always good to make an appointment. Danny Perez was my service provider. Very knowledgeable and de Great service. Took approx 1 hour to complete. It's always good to make an appointment. Danny Perez was my service provider. Very knowledgeable and dependable. Gave his movile number if I ever had concerns with my new pilot More

Service Danny Perez was extremely helpful when I had my 15,000 mile service recently at Holler. My appointment was scheduled at 11, and I called to see if he Danny Perez was extremely helpful when I had my 15,000 mile service recently at Holler. My appointment was scheduled at 11, and I called to see if he could move the appointment time up for me. He was very accommodating and helpful and got me in early and out quickly. I have found all of the service personnel at Holler to be very knowledgeable and helpful. More

Liars! I went to this location at Holler Honda because my radio was glitching and I was nearing 35,000 miles. While there I decided to have all my fluids rep I went to this location at Holler Honda because my radio was glitching and I was nearing 35,000 miles. While there I decided to have all my fluids replaced. They decided to inspect my vehicle while there and informed me that I had to replace my tire because it had a screw in the inner WALL of my drivers side rear tire. Luckily I told them no and brought it back to Sams where I bought my tires. They informed me that it was not a screw, that it was a nail and it was in the thread so it could by plugged. THEY SHOWED ME THE TIRE! Since I bought all 4 tires there, they plugged, rotated and balanced my tires FOR FREE! I don't appreciate being lied to and attempted to be taken advantage of. This is poor customer service to say the least and you should be ashamed of yourselves. DO NOT BRING YOUR CAR TO HOLLER HONDA! More

Continued Good Service! Stopped by for a scheduled appointment for a 4 wheel alignment. I was told that the appointment was for the next day, but they fit me in anyway. The Stopped by for a scheduled appointment for a 4 wheel alignment. I was told that the appointment was for the next day, but they fit me in anyway. The car was scheduled to be in for about 2 hours, which it was. I recieved the 'before and after' measurements as I asked for, and they accepted a "preferred guest" coupon that they had mailed me some time ago. Drew Craig was very friendly and helpful, I will ask for him again on my next service visit. Very happy with the service! More