Hollingsworth Richards Ford
Baton Rouge, LA
106 Reviews of Hollingsworth Richards Ford
it was a painless yet enjoyable buying experience working with Justin Brewer. I asked for a certain type of truck, but Hollingsworth Richards did not have in stock. Justin found one for me and had it shipped with Justin Brewer. I asked for a certain type of truck, but Hollingsworth Richards did not have in stock. Justin found one for me and had it shipped to the dealership. exactly what I asked for in a timely manner. I will recommend Justin Brewer and Hollinsworth to anyone I know needing a vehicle. More
So I made an appointment a few days ago to get my right front CALIPER replaced, it got stuck so badly that it ate up my pad and gouged my rotor, and I clearly explained this to the service department and w front CALIPER replaced, it got stuck so badly that it ate up my pad and gouged my rotor, and I clearly explained this to the service department and was assured that it would be taken care of right away, my appointment was for today at 2:00, so I decided to come in at 8:15 this morning to explain again what the problem is and if it could get done earlier, I was told “again” that they were more than aware of the issue and I was scheduled for QUICK LANE, I told Kelly that it was going to need a tech to do It, in which I was told that she knew what my Truck needed. I left the dealership and returned around 1:00 pm to get my truck done, after waiting for a couple hours I was told that NO, my truck would not be fixed today and could I leave it for a couple days, I explained that I do hotshot trucking and I don’t have the time to wait for it because I need to get it on the road, and I also asked for a loaner to which I was told NO, your service manager tried giving me excuses as to why it couldn’t be done today, I was so mad when I left there today, I passed up a 3200.00 load today because I was told that it would be fixed today, and it wasn’t. I was referred there by a member of my Facebook hotshot trucking group, I will be telling everybody I know of the HORRIBLE SERVICE I had and the broken promises of your company. I also let FORD EXECUTIVE OFFICES know as well, I’ve been working closely with a lady from there to address these issues. So now I’m forced to go down the road with dangerous faulty equipment. More
Great experience everyone very helpful and friendly. They really go above and beyond. Joel very helpful. Helped me with everything I needed. They really go above and beyond. Joel very helpful. Helped me with everything I needed. More
Blake Hollingsworth is the sales manager who I dealt with and he was great to work with. He took very good care of me and I highly recommend seeing him when purchasing a new car. Joey the sales agent was ver and he was great to work with. He took very good care of me and I highly recommend seeing him when purchasing a new car. Joey the sales agent was very friendly and helpful caring out the process. More