Hollingsworth Richards Ford

Dealer Ship that Goes the Extra Mile I have been looking for a specific 2015 F 150 XLT model ford. I was about ready to give up until I went to Hollingsworth Richards Ford. They did not h I have been looking for a specific 2015 F 150 XLT model ford. I was about ready to give up until I went to Hollingsworth Richards Ford. They did not have the truck on the lot but once they understood what I was looking for they took my search to another level. The Sales Manager and our Sales Person DeMarcus Ledet found the truck, arranged to have it delivered and arranged to have the accessories installed. What a great experience, What other dealers told me to believe was becoming impossible Hollingsworth made seem simple and easy. I highly recommend this Dealer ship, they go the extra distance for the customer. More

EXcellent Dealership I had a great experience at this dealership. The service was excellent and the sales manager Marlon, the GM Josh AND Quinn were great! Think Big! I had a great experience at this dealership. The service was excellent and the sales manager Marlon, the GM Josh AND Quinn were great! Think Big! Brian Maxwell More

Brought my vehicle in for service on a Friday morning. Was told I should hear something within the hour. Saturday still had not heard anything from them. Called around 10:00 a.m. and was told that my se Was told I should hear something within the hour. Saturday still had not heard anything from them. Called around 10:00 a.m. and was told that my service rep was out and he would get in touch with me Monday. I called back Monday morning around 10:00 and they still had not even looked at my trunk. I finally just went and picked my truck up. I'll take it to another dealer to have it serviced. I have never been treated like this before at any dealership and would highly recommend that you take your vehicle elsewhere for service. More

I have only used Hollingworth Richards Ford for their parts needs, but from what customer service, price, and help that I have received has been AWESOME! My parts salesmen was Brent Hudson, he was just a parts needs, but from what customer service, price, and help that I have received has been AWESOME! My parts salesmen was Brent Hudson, he was just as friendly when I picked up my part as the first time I went in to order it. Great help! Would and have recommend the parts department to all of my family and friends. More

My experience at Hollingsworth's was above and beyond my expectations. Everyone I came into contact with was extremely friendly and helpful when I was looking for and purchasing my new Ford. Nick was wonder expectations. Everyone I came into contact with was extremely friendly and helpful when I was looking for and purchasing my new Ford. Nick was wonderful and gave me all of the information I needed in making my decision. I would definitely recommend this dealership in the future and hope to return myself! More

I entererd the dealership looking for assistance regarding the purchasing of a new Ford Explorer. The salesman I worked with was nothing but informative and helpful. The prices were very reasonabl regarding the purchasing of a new Ford Explorer. The salesman I worked with was nothing but informative and helpful. The prices were very reasonable, and I felt the salesman was geniunely trying to help me. More

The dealership treated me very well during the sales The dealership treated me very well during the sales process, but after the sale is where the trouble starts. The very first problem was the payoff The dealership treated me very well during the sales process, but after the sale is where the trouble starts. The very first problem was the payoff of my trade-in. the check they sent the bank was $6 short so the bank contacted the dealership about the issue and the response was they would send another check. I only know this this because I checked two weeks after the sale to see if my truck had been paid off, it was not so I called the bank. I didn't worry about it because I thought the a reputable dealer would take care of it. Not so! The dealer never sent another check and the bank pulled another payment out of our checking account. You can imagine my response @#*%! If that wasn't enough one month later the state hasn't received anything from the dealer for registration. I only have three weeks left on the temporary tag then I will have to park it till this gets resolved. As of Nov.10th the state still doesn't have any paperwork from the dealer on my truck and they say they would overnight it. My complete disappointment in Hollingsworth Richards Ford after sale is makes me give this Dealer an F in customer satisfaction! I cannot recommend this dealer for anything! I must apologize to my sales man Marlin Glenn who did a great job, but the dealer sucks. I have bought several new cars over the last 20 years and I have never had any problems like this. All I can say is buyer beware! More

Worst Customer Service in Baton Rouge. Don't take your Worst Customer Service in Baton Rouge. Don't take your car there. Take it to any other Ford Dealership in Baton Rouge. Called before dropping off v Worst Customer Service in Baton Rouge. Don't take your car there. Take it to any other Ford Dealership in Baton Rouge. Called before dropping off vehicle to see if they take Fuelman. They said they did. When we picked up - they would not honor Fuelman. More

the service experience was horrible if they rip off customers like that the company should be rich i took my 2008 ford expedition there because when go to crank it the truck would just turn over so the customers like that the company should be rich i took my 2008 ford expedition there because when go to crank it the truck would just turn over so they did a check on it and told me that it was the starter so me tursting their judgement i had it done which cost me $400 so i got a call that it was ready to come and pick it up got in it ready to go it was donig the same thing all mechanics were gone so i had to bring it back the next day so i did that they ran another check only to tell me that it was something dealing whith the fuel pump and that cost me around $700 i think that's a rip off they didn't offer me any discount because they did a bad diagnostic on it you bring your car there only to have this trust happen you don't recommend people to get treated lick that . More

Mr Don ordered me a 2011 Mustang GT for well under MSRP before any were even hitting the lots. When the car came in I was qualified for $1250 in rebates and he honored them without a bat of an eye. He alwa before any were even hitting the lots. When the car came in I was qualified for $1250 in rebates and he honored them without a bat of an eye. He always returned my calls within a reasonable time frame and kept me updated throughout the process. When there was an error with the order (just as much my fault for not confirming before agreeing to the order) he comped some add-ons I was planning to purchase to help balance things out. I will have no problem referring any friends or family to Mr Don, as he was straight forward through the process and quick to work out a resolution with the one issue regarding the very slight error in the order. More