Hollywood Chrysler Jeep - Service Center

I am very pleased to have all my general service and repairs taking care of at HDCJ. Serv has always been prompt and I always receive status of repairs and times expected. repairs taking care of at HDCJ. Serv has always been prompt and I always receive status of repairs and times expected. More

Service rep lacked manners. He did not respond to numerous phone calls over a 3 day period. Then he accused me of never calling back to determine how my truck would be serviced. He did not respond to numerous phone calls over a 3 day period. Then he accused me of never calling back to determine how my truck would be serviced. When I showed up to pick up my truck(after him again not answering multiple times), he told me I should have called him and that my truck was in the shop. Not only was it not supposed to be in the shop, it was actually parked where I could see it. He told me it would be an hour to clear it from the system, but really he just went to take lunch. He then got upset with me when I went around him (because he wasn't there) and snapped at me "I told you to sit down." I don't remember hearing this kind of reaction from any other reps or managers. More

Service has been always reliable and on point no matter what the needs might be at the time of taking my vehicle to them. what the needs might be at the time of taking my vehicle to them. More

The service techs that did my oil change were nothing short of amazing. They are by far my favorite service department I've ever had to use. short of amazing. They are by far my favorite service department I've ever had to use. More

The service I received was outstanding. Complete service for my 2013 Town and country. The mechanic that worked on my van was a gentleman and quite competent. It was a pleasure watching him Complete service for my 2013 Town and country. The mechanic that worked on my van was a gentleman and quite competent. It was a pleasure watching him complete my service. All questions were answered . The manager in charge was very enlightening. With his team, they will create excellent good will for the service department. See you in three months. More

Jose in service is fantastic! !!! He listened, understood and provided a solution. My vehicle was fixed within 5 days !!! He listened, understood and provided a solution. My vehicle was fixed within 5 days More

Too much waiting time for a simple oil change. Couldn’t believe that wipers were out of stock. Couldn’t believe that wipers were out of stock. More

Staff was professional and courteous. I was attended too in a timely manner. I appreciated that. I was attended too in a timely manner. I appreciated that. More

Will was very nice and did a fast diagnostic on my Wagoneer having my car ready in 2 hours Wagoneer having my car ready in 2 hours More

La atención y el profesionalismo es muy agradable, siempre tratan de resolver cualquier problema que tengas siempre tratan de resolver cualquier problema que tengas More