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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,514 Reviews
Call Service Center (954) 342-5120

1,514 Reviews of Hollywood Chrysler Jeep - Service Center

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March 30, 2022

Had a very positive experience with the express oil change department. The representative & the technician were both very friendly and helpful. More

by MS.CMCAULIFFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Kieler
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Mar 30, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 30, 2022

Joey worked hard to make sure that my car was finished for me in one day. I really appreciate it his efforts More

by KEN94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
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Mar 30, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 30, 2022

We’re very reliable preformed all the work that was necessary and were very pleasant More

by rome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Garcia
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Mar 30, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 30, 2022

Disappointed in the time it takes to fix repairs and communication on the status of those repairs. More

by Keyva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Garcia
Report | Print
Mar 30, 2022 -

Hollywood Chrysler Jeep responded

We appreciate your feedback, Keyva. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review. We hope to hear back from you soon.

March 30, 2022

Fast oil change, attentive and professional staff, excellent services. I would recommend to others and will be back next oil change. More

by floresjuan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddy, Rick Ogle
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Mar 30, 2022 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

March 30, 2022

You guys were great Way beyond my expectations. You were very prompt and professional I appreciated every thing More

by MARCNUDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Michael Sundack, Steven Ruth, Jose Hernandez, Bill Garcia, Dylan Kieler
Report | Print
Mar 30, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 29, 2022

I had a great experience with the collision department. Everyone was super helpful through the process. More

by jeniffermayans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerri Evans
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Mar 30, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 28, 2022

Zero communication from the service advisor! Charged me nearly $200 to fix something that was supposed to be covered under the warranty! I will never again purchase an extended warranty, and wi More

by GYOUNGRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember the name of the advisor
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Mar 28, 2022 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review. We hope to hear back from you soon.

Mar 28, 2022 -

GYOUNGRN responded

I will not provide my contact information on a public forum, but you can provide a name a phone number for someone that I can contact. I’d be happy to do that.

Mar 28, 2022 -

Hollywood Chrysler Jeep responded

On DealerRater, there are 2 different options on how to respond, either Publicly or Privately. If you are not comfortable with providing us with your contact information in a private message, you can send us your information directly to social@hollywoodcj.com. If you do not want to send us your information to contact you, please feel free to call the dealership directly at (954) 962-6400. All the best.

March 28, 2022

Over priced and very pushy on the upsales and 3rd request for me to leave a review More

by davidealonbardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kerri Evans
Report | Print
Mar 28, 2022 -

Hollywood Chrysler Jeep responded

We thank you for your contribution and your feedback has been shared with our leadership team. Be well.

March 28, 2022

Attentive service department and prompt completion of work. Highly recommended for service and parts should you need it More

by eric.gaffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Mar 28, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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