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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,515 Reviews

1,515 Reviews of Hollywood Chrysler Jeep - Service Center

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March 23, 2022

Good reception with prompt service. I waited for my car. Express Service Manager (Hensley) was very courteous and professional. He explained everything to me. More

by Gassdou@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hensley
Mar 23, 2022 -

Hollywood Chrysler Jeep responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 23, 2022

My service advisor went above and beyond and keeping me informed over the two-day. Why my Chrysler 300 was being repaired. More

by COASTALC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Garcia
Mar 23, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 23, 2022

It took 2 hrs to get an oil change. Cashier and other personnel lacked professionalism. More

by PAULA.A.SIERRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Moody was good.
Mar 23, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for your feedback, Paula. We have forwarded your information to our service leaders who will be contacting you directly to ensure your satisfaction. All the best.

March 23, 2022

The dealer's service department promptly checked me in and beat the expected timeline of fixing my issue caused by the manufacturer. I recommend the dealer for sales and other services. More

by Mateo07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Garcia
Mar 23, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 23, 2022

Clean & professional…as a woman I don’t real care for dealing with car issues no matter how small so I did appreciate being treating as a regular customer More

by u2rbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unfortunately I don’t remember the names
Mar 23, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 23, 2022

Jose always goes above and beyond to make sure I know what is going on with my vehicle and was able to get it back to me faster than I expected! More

by nick.woods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle, Jose Hernandez
Mar 23, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 23, 2022

Went had oil change quick and easy they informed me of things to done in the future More

by CHLDOFGOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t get a name
Mar 23, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 23, 2022

All of the employees were extremely professional and polite and extremely knowledgeable about their products and services offered at their dealership More

by markinchelsea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Burdge , Rick Ogle, Michael Sundack, Steven Ruth, Jose Hernandez, Bill Garcia, Dylan Kieler
Mar 23, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 22, 2022

The service was quick and easy. I used the express lube service and they were kind and efficient. More

by snfsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Mar 22, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 22, 2022

The Express service advertises approximately 30 minutes. I called ahead to see how busy they were but that department did not answer. When I got there about 11:30 AM I was told it would be at least 2 hrs ti More

by Reynold Stein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Mar 22, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for bringing this to our attention, Reynold. We have forwarded your information to our service leaders who will be contacting you directly to ensure your satisfaction. All the best.

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