Back

Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,577 Reviews

1,577 Reviews of Hollywood Chrysler Jeep - Service Center

Sort by
April 04, 2022

I was pretty content with oil hange serice. Dissatisfied with tire rotation ..after 3oil hange i kept being told that this would be te only rotation, mext time tires need to be xhange.. After a More

by arodriguez3676
Recommend Dealer
Yes
Employees Worked With
Leslie Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Hollywood Chrysler Jeep responded

We appreciate your feedback. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review. We hope to hear back from you soon.

April 04, 2022

They had impeccable communication. They notified me of every detail from the finding after my inspection. The director of service Mr.Ogle, took the time to step in and help when his st More

by tweetygirl184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valeria Ricoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Rene Ruiz, Lance Shetrompf, Alan Slakman, Michael Sundack, Jose Hernandez, Bill Garcia
Apr 04, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 03, 2022

Always customer service oriented and very willing to please the customer- friendly and accommodating -superior service More

by M.D. Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Apr 04, 2022 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

April 03, 2022

Really good service and fast! They are always on the point of your service! Great More

by nanii0311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Michael Sundack, Melissa Morla, Steven Ruth, Jose Hernandez, Bill Garcia, Dylan Kieler
Apr 04, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 02, 2022

Beatriz and my service agent are great. They take care of me every single time. Thank you! More

by mquiceno.usa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Shetrompf, Beatriz Jimenez, Bill Garcia
Apr 02, 2022 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

April 02, 2022

I have experienced professional service in this dealership and would recommend family and friends when seeking an auto. Very helpful guys in service department. More

by martint689
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hensley, auto service unit
Apr 02, 2022 -

Hollywood Chrysler Jeep responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 01, 2022

Great service with professional staff. I highly recommend Hollywood Chrysler Jeep for any vehicle needs. More

by SDAVIS1906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beatriz Jimenez, Bill Garcia
Apr 01, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Apr 01, 2022 -

SDAVIS1906 responded

Thanks for everything!

April 01, 2022

I was treated poorly. They took my car for two days and did not offer a rental, then i called two days after for them to tell me there’s nothing going on and that i was ba More

by katherinetruzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joey “joseph”
Apr 01, 2022 -

Hollywood Chrysler Jeep responded

We do appreciate bringing this to our attention, Katherine. Please know that your information has been shared with our executive leadership team who will be ensuring your satisfaction. Be well.

April 01, 2022

While the dealership took a long time to make the repairs for my auto accident (over 2 months) I know this was largely due to part ordering delays, the service of collision rep, Kerri Evans was one of a kind More

by kstone1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerri Evans
Apr 01, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 01, 2022

Most unorganized and unprofessional service dept I've used where I purchased a 50k jeep. I've made waiting appointments for a recall and then for a tire repair. Nothing but negatively from Jose H and his More

by bmayo78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Hernandez
Apr 02, 2022 -

Hollywood Chrysler Jeep responded

We thank you for your contribution and will be happy to assist you in connecting with our team. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review. We hope to hear back from you soon.

...
110
...