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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,514 Reviews
Call Service Center (954) 342-5120

1,514 Reviews of Hollywood Chrysler Jeep - Service Center

Sort by
March 09, 2022

Please with the service and communication throughout the process. Wouldn’t hesitate to bring back. More

by Chris R
Recommend Dealer
Yes
Employees Worked With
Bill Garcia
Report | Print
Mar 09, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 09, 2022

Hollywood Chrysler Jeep—through exceptionally personable & effective service rendered on my day of scheduled service—has earned my business from this day forward. More

by Cay-Ay-Ay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
Mar 09, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 09, 2022

The service technician was super attentive, helpful, and thorough. He communicated with me every step of the way. More

by xflesheaterx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
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Mar 09, 2022 -

Hollywood Chrysler Jeep responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 09, 2022

When is my appointment, I never got my vehicle serviced. When is my appointment. I never got my car serviced. More

by FWALLACE1993
Quality Of Work
Recommend Dealer
No
Employees Worked With
Allison Gilliland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your contribution. We will be happy to assist you in connecting with our team. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review. Hope to hear back from you soon.

March 09, 2022

Very nice employees professional and service very efficient faster . The local is very clean I enjoy my visit More

by ANACAMILA47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
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Mar 09, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 08, 2022

Service writer was very helpful in solving charging situation. Great communication. Very thorough. A people person More

by JAMSPPF21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Mar 08, 2022 -

Hollywood Chrysler Jeep responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 08, 2022

Worst experience ever. They forgot about my vehicle for a whole month leaving it in the back untouched. Caused my rental agreement to expire leaving me without transportati More

by Hood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Morla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Michael Sundack, Steven Ruth, Jose Hernandez, Bill Garcia, Dylan Kieler
Report | Print
Mar 08, 2022 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our team. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review. Hope to hear back from you soon.

March 07, 2022

Good customer service! The service is very fast and the technicians are fully trained and ready More

by JOSEPHCLAUDEL
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Michael Sundack, Steven Ruth, Jose Hernandez, Bill Garcia, Dylan Kieler
Report | Print
Mar 07, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 07, 2022

They used the wrong oil even though I wrote and asked for synthetic. Now I have to go back and waste MY time to get it changed More

by MATTHEWHAYES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Quick change not listed
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Mar 07, 2022 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention, Matthew. Please know that we have forwarded your information to our service leaders who will be contacting you directly to assist you. Be well.

March 07, 2022

Very good service special from the adviser mr José . Was very clear and profesional . I was very happy More

by imoshkovitz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Report | Print
Mar 07, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

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