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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,519 Reviews
Call Service Center (954) 342-5120

1,519 Reviews of Hollywood Chrysler Jeep - Service Center

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February 28, 2022

I had an excellent experience with this dealership. My representative (Joey) was professional and courteous. More

by SNICKTIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Burdge
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Feb 28, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 28, 2022

Very efficient. Kind . Fast and understanding No waiting period. And educated. Thank you so much. More

by azamz32001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheem Kamrudeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person did my oil change don’t know his name, Mike Dickman
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Feb 28, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 28, 2022

I took the car because the start stop engine is not working after 3 days I picked it up and it kept the same issue. When talking to the director he said there is nothing to do More

by lindasmithmia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Ogle, Michael Sundack
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Feb 28, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your feedback, Linda. We have forwarded your information to our service leaders who will be contacting you directly to help you with any issues you are experiencing. Have a great day!

February 28, 2022

We had a very good experience at Hollywood Jeep. From our very first phone call, they took care of us. They gave us an immediate appointment and recognized how dangerous our car was. They gav More

by Farmaceerep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 27, 2022

I have been doing business with this dealership for a couple of year.They have always been very professional. More

by DBGFORCE73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Shetrompf, Shahzada Waseem
Report | Print
Feb 28, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 26, 2022

Customer service and all was great Will be back. And will buy another car there More

by WDENERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2022 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 26, 2022

Goat rodeo, poor communication, lack of follow through, definitely not a five state service center! More

by marn_the_zarn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Morla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sundack, Bill Garcia
Report | Print
Feb 26, 2022 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (marn_the_zarn). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review. Hope to hear back from you soon.

February 26, 2022

They were very helpful and explained everything I needed to know. I truly appreciate it More

by psapp30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Report | Print
Feb 26, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 25, 2022

The service department at Hollywood Chrysler Jeep is excellent, brought my car in for service they were very professional and resolved all my problems, very knowledgeable. Service manager is excellent a More

by KARINSANDQUIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Michael Sundack, Steven Ruth, Jose Hernandez, Bill Garcia, Dylan Kieler
Report | Print
Feb 25, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 24, 2022

Always come here. Everyone is Knowledgeable, very friendly, and Very Professional. If car has to be left they will keep you posted on problem, price to fix and when ca More

by B707FLYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Garcia
Report | Print
Feb 25, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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