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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,442 Reviews

1,442 Reviews of Hollywood Chrysler Jeep - Service Center

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September 20, 2021

Friendly service and I was in and out in no time! I’d gladly return for all my service needs on my Jeep. More

by FREDR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Sep 21, 2021 -

Hollywood Chrysler Jeep responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

September 16, 2021

Everything was terrible. I kept being told the parts are coming “next week”…for 3.5 months. More

by zargaturk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dickman, Rick Ogle
Nov 10, 2021 -

Hollywood Chrysler Jeep responded

Thank you for your feedback. Honestly this is a battle that we are fighting every day and unfortunately we cannot control when the manufacturer can provide parts. Especially with the pandemic, supply chains have become increasingly problematic, as I am sure you have read in the news. We appreciate your business but ask for your empathy in this regard, it is simply out of our control.

September 15, 2021

Great service. Steve was very informative throughout the process. He even found a warranty on the vehicle I fought I purchased. More

by RESSEHERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ruth
Sep 21, 2021 -

Hollywood Chrysler Jeep responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

September 15, 2021

Had to wait for parts from Chrysler Which made an ac Had to wait for parts from Chrysler Which made an ac valve repair the car was there 10 days More

by DENBETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Sep 21, 2021 -

Hollywood Chrysler Jeep responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

September 15, 2021

I spent too much time being confused about the difference between the warranty support center and the quick lube center for my specific needs. More

by mgosby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance, Rick Ogle
Sep 21, 2021 -

Hollywood Chrysler Jeep responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

September 11, 2021

This business schedules appointments and then still makes you wait. Tells you they will have a loaner car, and then makes you walk across the street to rent one. Tells you every fluid in your car is dirty an More

by altos1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve, Rick Ogle
Nov 10, 2021 -

Hollywood Chrysler Jeep responded

We apologize for the negative experience you had with our dealership. If there is anything we can do to help you in the future, we are here to help and would do anything we can to get another opportunity to change your view. Thank you for allowing us to earn your business.

September 10, 2021

The service advisor Dylan Kieler helped me out with everything I needed to be done with my vehicle. Very helpful, answered all my questions and concerns. More

by rrowles.mp342
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Kieler, Rick Ogle
Sep 21, 2021 -

Hollywood Chrysler Jeep responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

September 10, 2021

The person helped me as soon as I arrived. Everyone was very helpful. I just wish they checked my engine to just let me know what was going on. More

by GADTEACHER119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the person name. I got my oil change and not service.
Sep 21, 2021 -

Hollywood Chrysler Jeep responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

September 10, 2021

From the initial phone contact, through the updates on progress of the repair, to the loaner car they provided when it was apparent the warranty repair was going to take more time than expected, to the re More

by WILLFAMX4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beatriz, and Service Manager Joe
Sep 21, 2021 -

Hollywood Chrysler Jeep responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

September 10, 2021

Great Express lane service. I have a recall and the service person said it would take 3 to 4 days to do. I ask if jeep was supplying a rental for that time and he said no. Cannot leave my care for 3 to More

by mialax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Sep 21, 2021 -

Hollywood Chrysler Jeep responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

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