Hollywood Chrysler Jeep - Service Center
Hollywood, FL
1,442 Reviews of Hollywood Chrysler Jeep - Service Center
Everything was terrible. I kept being told the parts are coming “next week”…for 3.5 months. coming “next week”…for 3.5 months. More
This business schedules appointments and then still makes you wait. Tells you they will have a loaner car, and then makes you walk across the street to rent one. Tells you every fluid in your car is dirty an you wait. Tells you they will have a loaner car, and then makes you walk across the street to rent one. Tells you every fluid in your car is dirty and needs to be replaced even though that is statistically not possible. I would never come back to your business again if you were the only jeep dealer in Fl. More
The service advisor Dylan Kieler helped me out with everything I needed to be done with my vehicle. Very helpful, answered all my questions and concerns. everything I needed to be done with my vehicle. Very helpful, answered all my questions and concerns. More
The person helped me as soon as I arrived. Everyone was very helpful. I just wish they checked my engine to just let me know what was going on. very helpful. I just wish they checked my engine to just let me know what was going on. More
From the initial phone contact, through the updates on progress of the repair, to the loaner car they provided when it was apparent the warranty repair was going to take more time than expected, to the re progress of the repair, to the loaner car they provided when it was apparent the warranty repair was going to take more time than expected, to the return of our vehicle, we couldn't be more happy. Excellent communication with our Service Manager Joe Excellent service from the Customer Care Coordinator Beatriz I never met the technician that did the work, but the car was repaired and operates with no more issues. More
Great Express lane service. I have a recall and the service person said it would take 3 to 4 days to do. I ask if jeep was supplying a rental for that time and he said no. Cannot leave my care for 3 to service person said it would take 3 to 4 days to do. I ask if jeep was supplying a rental for that time and he said no. Cannot leave my care for 3 to 4 days without transportation. He said the service department was "Backed Up" Since this is a Jeep RECALL from the Manufacture of Jeep, it seems that Jeep should provide the rental car. I have to work and cannot leave my car for 3 to 4 days. Other dealers provide cars for their customers . Its not fair since its a recall. Please know it was NOT the express lane it was a service individual More