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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,442 Reviews

1,442 Reviews of Hollywood Chrysler Jeep - Service Center

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August 20, 2021

Great service, the attention was personalized and the work they did on my vehicle was excellent. The staff is friendly and cordial to customers. They have a good stock of parts. More

by HACOSTAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Aug 26, 2021 -

Hollywood Chrysler Jeep responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 20, 2021

How do you lose someone’s car? They had no idea what they were doing. I was there for three hours for just an oil change. Steve, the supervisor super rude. Literally ignore me and when they finally found my More

by chelsea_jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Ogle
Aug 26, 2021 -

Hollywood Chrysler Jeep responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

August 19, 2021

in and outFirst free LOF.Can't complain about the in and out First free LOF. Can't complain about the price. Free is free free is free free is free free is free 25 word minimum is stupid. More

by JTPMEDIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know
Aug 26, 2021 -

Hollywood Chrysler Jeep responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 19, 2021

dealt with the Service Manager direct regarding a long outstanding problem with my car,(not dealer related), was treated with respect, and the final repairs were done on time, (under extended warranty) More

by glennwesterman9801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Aug 26, 2021 -

Hollywood Chrysler Jeep responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 17, 2021

Arrived on time for my appointment. Stood outside Steve Ruth's office for 5 minutes before he addressed me. Mind you Steve was playing on his personal cell phone. Discussed to Steve Ruth that i had some Wa More

by SWNORRIS0331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Ogle
Aug 18, 2021 -

Hollywood Chrysler Jeep responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

August 16, 2021

There’s only one service person helping everyone. This place doesn’t offer to pay for rental when they exceed the number of days to complete the job. More

by terrymaxwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Ruth
Aug 26, 2021 -

Hollywood Chrysler Jeep responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

August 16, 2021

I brought the car because of possible problems with its transmission. You kept the car for four days but once you determine that it needed a software update, everything was OK. Your Service Advisor was ve More

by SUAR4149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruth (Service Advisor)
Aug 26, 2021 -

Hollywood Chrysler Jeep responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 13, 2021

A very small number of service techs to help customers. This results in long delays for customers, customers not being able to learn the status of their vehicle being worked on. Also, no one to answer pho More

by KRJ2552
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
August 12, 2021

Service writer had to get so many approvals from Corporate! Had car a long time and rental cost me over $270.00 dollars other than that did well More

by bilodeau5456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Aug 26, 2021 -

Hollywood Chrysler Jeep responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 11, 2021

Steven was very helpful, friendly, and fast kept in touch on the process of my jeep he kept his cool even when he seemed over whelmed and busy I should of bought him lunch More

by PEGGYELDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woman at cashier very nice and friendly , Mike Dickman, Rick Ogle
Aug 12, 2021 -

Hollywood Chrysler Jeep responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

Aug 12, 2021 -

PEGGYELDER responded

Thanks again I 💜 my 🚙

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