Hollywood Chrysler Jeep - Service Center

Great service. Steve was very informative throughout the process. He even found a warranty on the vehicle I fought I purchased. process. He even found a warranty on the vehicle I fought I purchased. More

Had to wait for parts from Chrysler Which made an ac Had to wait for parts from Chrysler Which made an ac valve repair the car was there 10 days Had to wait for parts from Chrysler Which made an ac valve repair the car was there 10 days More

This business schedules appointments and then still makes you wait. Tells you they will have a loaner car, and then makes you walk across the street to rent one. Tells you every fluid in your car is dirty an you wait. Tells you they will have a loaner car, and then makes you walk across the street to rent one. Tells you every fluid in your car is dirty and needs to be replaced even though that is statistically not possible. I would never come back to your business again if you were the only jeep dealer in Fl. More

Great Express lane service. I have a recall and the service person said it would take 3 to 4 days to do. I ask if jeep was supplying a rental for that time and he said no. Cannot leave my care for 3 to service person said it would take 3 to 4 days to do. I ask if jeep was supplying a rental for that time and he said no. Cannot leave my care for 3 to 4 days without transportation. He said the service department was "Backed Up" Since this is a Jeep RECALL from the Manufacture of Jeep, it seems that Jeep should provide the rental car. I have to work and cannot leave my car for 3 to 4 days. Other dealers provide cars for their customers . Its not fair since its a recall. Please know it was NOT the express lane it was a service individual More

The service advisor Dylan Kieler helped me out with everything I needed to be done with my vehicle. Very helpful, answered all my questions and concerns. everything I needed to be done with my vehicle. Very helpful, answered all my questions and concerns. More

From the initial phone contact, through the updates on progress of the repair, to the loaner car they provided when it was apparent the warranty repair was going to take more time than expected, to the re progress of the repair, to the loaner car they provided when it was apparent the warranty repair was going to take more time than expected, to the return of our vehicle, we couldn't be more happy. Excellent communication with our Service Manager Joe Excellent service from the Customer Care Coordinator Beatriz I never met the technician that did the work, but the car was repaired and operates with no more issues. More

The person helped me as soon as I arrived. Everyone was very helpful. I just wish they checked my engine to just let me know what was going on. very helpful. I just wish they checked my engine to just let me know what was going on. More

A lot of the stuff was very upleant except for the guys who did my oil change, but the service was good in general, it was very Swift. who did my oil change, but the service was good in general, it was very Swift. More

Just poor to say the least… They had my car for almost 2 weeks in total. I paid for a service, brought my car in twice for the same service and 1day later after the second time of bringing it back to the de weeks in total. I paid for a service, brought my car in twice for the same service and 1day later after the second time of bringing it back to the dealer, the SERVICE ADVISOR ASSURED ME IT WAS GOOD & READY FOR PICK UP. ITS DOING EXACTLY WHAT I INITIALLY BRUNG IT IN FOR! So 3x in 2weeks back and forth to the dealer, customer service issues, a service manager getting involved and it’s still not really right. This is the short version of things!!! Just unreal and I’m not taking it lightly! More

The manager brought me right in got a technician to find the problem and within 2 hours fixed my problem and got me on the road. the problem and within 2 hours fixed my problem and got me on the road. More