Back

Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,444 Reviews

1,444 Reviews of Hollywood Chrysler Jeep - Service Center

Sort by
October 07, 2024

Worst experience I’ve ever encounter and I will never take my vehicle here again More

by sonjiamiawhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Oct 10, 2024 -

Hollywood Chrysler Jeep responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 04, 2024

Our family bought a Chrysler Pacifica Hybrid Plugin. The sales team was great. However, now the Chrysler has a problem which makes me fear for my life when we drive it. It has a shut down message tha More

by Santosh Jacob
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Alpizar
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

When you pay for a contract your arrived the parking lot to have your oil change and then they tell you your contract expired More

by pcordero60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Bassuk
September 30, 2024

Jacking up prices for oil service so much is just not OK. 240 Dollars for an oil change on rear differential!! 1.5 qt of oil is 30 Dollars, Labor max 30 min. That equals to a labor rate of 400 Dollars an hou More

by reto.kern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Alpizar
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Excellent service. Always quick turn around, fair and honest prices. Great dealership. I purchased my car here! More

by jmdemere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

I took my car for warranty work on my hood on my dodge charger they didn't put my hood on correct there a space in the hood and the manager in the body shop Refuse to fix it try charging me unacceptab More

by des
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Morla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Tovar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager in the body shop doesn't need too be in that position they didn't align my hood right and refuses too fix
September 25, 2024

Customer service was great the young man at the counter was very awesome really appreciate it the service all around effort from everyone from the boss of service department to the technicians everyone was More

by Kphin4life1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't think of the young man named that ran the department in the back for the oil change but I would suggest that you hire more people like him, Vic Milcent
Sep 26, 2024 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 24, 2024

Took my car for an oil change the service was quick and great customer service More

by llanes87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Alpizar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Moreno
September 21, 2024

Waited 20 minutes to see the attendant. I was charged $98.00 just for an oil change? Unbelievable!! I don’t think there’ll be another visit. More

by Ness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
September 17, 2024

Very helpful, did things they said they would do. Kept me informed and updated. Were professional. More

by billandsoraya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Alpizar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

...
32
...