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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,497 Reviews

1,497 Reviews of Hollywood Chrysler Jeep - Service Center

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August 13, 2024

Miguel was amazing in getting my oil changed and changing my filter. Hollywood Jeep is the absolute best, that's why I always go there. More

by k_gilmore04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Moreno
Aug 13, 2024 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 13, 2024

Excellent customer service. Very helpful group. Very pleased with everything. Will be back again for sure. More

by Eamaiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Moreno
Aug 13, 2024 -

Hollywood Chrysler Jeep responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 09, 2024

It was not easy to navigate to the service dept. road was blocked with vehicles. I had a one o’clock appointment and there were no service people in the offices in the service drop off area. I stood More

by SWEETCHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Moreno
Aug 09, 2024 -

Hollywood Chrysler Jeep responded

We appreciate your feedback and are eager to better your return experience.

August 08, 2024

It’s a joke. Waited almost 4 hours for my car to be ready even though I had an appointment. Everyone moves like turtles and no one there cares about the customer More

by xavier_aguirre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Moreno, Felipe Perdomo
Aug 09, 2024 -

Hollywood Chrysler Jeep responded

We value and appreciate your business, Xavier. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

August 06, 2024

Excellent service. Personnel very professional and would go back again. Prompt service. Price for repairs very reasonable.Overall experience 9 and a half out of ten. More

by danaerabou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Perdomo
Aug 09, 2024 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 31, 2024

Miguel is very professional, friendly and keeps you updated on your cars progress at all times. More

by alv19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Moreno
Jul 31, 2024 -

Hollywood Chrysler Jeep responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 31, 2024

Christian serviced and signed my car in and is always professional. I was out of express quickly. More

by GRYDOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Moreno, Christian Perez
Jul 31, 2024 -

Hollywood Chrysler Jeep responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 31, 2024

Miguel and Mike were great at advising me on the best services needed to prepare my son’s Jeep for mountain driving. It hit 75000 miles, as well, so the car needed so recommended maintenance. Miguel also More

by curtisandchristy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashiers were very friendly and were fun to talk to, Miguel Moreno
Jul 31, 2024 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 30, 2024

He is like family already. Super nice guy. Always make sure everything is done on my jeep. More

by eaponte3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Perez
Jul 30, 2024 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 28, 2024

After a week of not receiving communication from Neyma Cuello, until I myself argued with her for having poor customer service, until then she began to inform me of the situation of my vehicle, it is incr More

by Marlon Vivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neyma Cuello
Jul 30, 2024 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention, Marlon. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

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