Hollywood Chrysler Jeep - Service Center
Hollywood, FL
1,748 Reviews of Hollywood Chrysler Jeep - Service Center
Every time I come in I’m always taken care of so professionally!!!! This time was the best! Miguel,went above and beyond for me! Thank you! professionally!!!! This time was the best! Miguel,went above and beyond for me! Thank you! More
Responsiveness of this service department is unacceptable. Only way I was really able to speak to anyone to get updates was by driving back to the dealership and finding someone. Nobody answ unacceptable. Only way I was really able to speak to anyone to get updates was by driving back to the dealership and finding someone. Nobody answers the phones. Nobody calls you back. Third time in for same problem had an appointment on Saturday and the car was never even looked at until Tuesday. Why is it okay to waste people's time. It's funny because at the same time I receive an email offering to trade in my Jeep for a new one with Hollywood Jeep.... I would never buy a car from this group because they are so poor at servicing the product. More
My salesman was very knowledgeable and helpful in me choosing my new Gladiator. HCJ has the largest inventory of Jeeps in South Florida and their pricing reflects that. A nice buying experience. I would choosing my new Gladiator. HCJ has the largest inventory of Jeeps in South Florida and their pricing reflects that. A nice buying experience. I would recommend them to anybody in the market for a new Jeep. More
There are around 3 dealerships near my area but I usually have to drive around 50 minutes to this one because it’s where I’ve gotten treated like a customer should be treated, I’m not even asking for the “ro have to drive around 50 minutes to this one because it’s where I’ve gotten treated like a customer should be treated, I’m not even asking for the “royal treatment” I just want some respect and so far this is where I’ve seen and received it, I wished I had bought my car from this dealership but I was unfortunate enough to have bought mine in the heart of Miami, I come here for my maintance and my service advisor Miguel always goes above and beyond More
My review is not so good. I am still waiting for the service manager to return my call. My vehicle was there for body work for 2 months and then had tok be sent to service and I am still waiting for the service manager to return my call. My vehicle was there for body work for 2 months and then had tok be sent to service and it has been a disaster. Vehicle was purchased from them in this year brand new and I would expect better service than this. Every time I call to speak to the manager or who ever is over the service center I receive no call back and now I am highly pissed because one of their techs damaged something in my vehicle. I have given them a whole week for a return call and nothing. I was told a mike Ortiz would return my call nothing. I spoke to a Drema or something like that and she ensured me she would replay the message. Guess what?? Nothing. More