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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,612 Reviews
Today: 7:00 AM - 6:00 PM Closed Now
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1,612 Reviews of Hollywood Chrysler Jeep - Service Center

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February 09, 2024

Terrible experience wasn't satisfied at all won't come back to that dealership ever!!! More

by Germaine Carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay
Feb 09, 2024 -

Hollywood Chrysler Jeep responded

Thank you for bringing this to our attention, Germaine. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

February 08, 2024

Service was good The people were very polite an helpful Always answer my questions Excellent More

by askewlouis25
Recommend Dealer
Yes
Employees Worked With
Dreama Butcher
Feb 08, 2024 -

Hollywood Chrysler Jeep responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 08, 2024

Frustrating If you promise you're gonna call someone back or if you give them a time do what you say you're gonna do More

by DCLARK0422
Recommend Dealer
No
Employees Worked With
Neyma Cuello, Neyma Cuello
Feb 08, 2024 -

Hollywood Chrysler Jeep responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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February 08, 2024

Very friendly, helpful, assuring My experience here is always pleasant. I'll continue to utilize your services More

by markdenny71
Recommend Dealer
Yes
Employees Worked With
Neyma Cuello, Neyma Cuello
Feb 08, 2024 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 08, 2024

Everything went very smoothly Neyma called when car was ready and rented me a car More

by Jace
Recommend Dealer
Yes
Employees Worked With
Neyma Cuello, Neyma Cuello
Feb 09, 2024 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 08, 2024

The dealership is very busy. Being an out of town customer they did an excellent job of addressing my problems More

by CL0
Recommend Dealer
Yes
Employees Worked With
Neyma Cuello, Neyma Cuello
Feb 09, 2024 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 07, 2024

Very professional & helpful! My jeep ended up needing a new radiator- Brandon in service was very helpful & informative. More

by mrobo57
Recommend Dealer
Yes
Employees Worked With
Neyma Cuello, Neyma Cuello
Feb 07, 2024 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 07, 2024

Eddie is always great and detailed with servicing vehicle. Overall, service department used to be more thorough.. More

by DOMINIQUE
Recommend Dealer
Yes
Employees Worked With
Miguel Moreno, Miguel Moreno
Feb 07, 2024 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to provide us with this feedback.

February 07, 2024

I went there for an oil change and to ask about tires. When I arrived, I did speak to a service member who is in the middle booths and I was a little disappointed because he didn't give me any information More

by javiera_g29
Recommend Dealer
Yes
Employees Worked With
Christian Perez, Christian Perez
Feb 07, 2024 -

Hollywood Chrysler Jeep responded

We appreciate your feedback and are eager to better your return experience.

February 06, 2024

Just a good experience. No run around. Didn't try to pull one over on me. More

by poffkm
Recommend Dealer
Yes
Employees Worked With
Felipe
Feb 07, 2024 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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