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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,531 Reviews

1,531 Reviews of Hollywood Chrysler Jeep - Service Center

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August 22, 2022

nothing about my visit was satisfying. The service people are extremely rude. All the years I have been coming here for Jewels I have never ever been more disappointed unhappy unsatisfied More

by jermaineharrell2100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Garcia, Helen Marcusky
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

Thank you, Jermaine. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

August 21, 2022

I took my 2021 JEEP Renegade latitude on August 15,2021 to get damage repaired from a Hit and run driver. More

by donebates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa and Melissa
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 21, 2022

horrible experience as I took my car in for an oil change and driving off the lot I could something wasn’t right yep they broke my car and my oil dip stick … I called the supervisor of that department left a More

by MARYPHILLIPS714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t recall the names
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

Thank you, Mary. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

August 21, 2022

I always take my Jeep Cherokee here first service since I’ve purchased my vehicle. The staff is friendly my wait time through Express is anywhere from 25 to 40 minutes they handle everything with care I dr More

by ERivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

August 21, 2022

It's okay. Takes a while for someone to come over and speak to you on why you are having your car serviced. After that the car was serviced pretty quickly. More

by NITSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of employee.
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 21, 2022

Got hung up on three times, everyone was rude and gave me attitude. My vehicle was not ready at the specified time and I had to walk to the dealership to get them to fix my car. I only needed a tire replaced More

by keyesallenc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Garcia
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 21, 2022

Guy at counter never said a word to me. Not hello, goodbye, kma, nothing. Not a good impression. It was the rapid lane. More

by quarryone
Recommend Dealer
No
Employees Worked With
Guy at rapid lane. Didnt get name.
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 21, 2022

The service department stole my spare tire and tried to charge me for services covered under warranty. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Morla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Garcia, Helen Marcusky
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

Thank you again, Mr. Krpata. We have also received your contribution through Google and have forwarded to the team who will ensure satisfaction. Enjoy the day.

August 21, 2022

The staff was very friendly and efficient to help me with my car and maintenance. Enjoy coming here More

by liztorres22195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Tony Burba, Alan Slakman, Bryan Bartel, Ulysses Hines, Jose Hernandez, Bill Garcia, Helen Marcusky
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 21, 2022

Bad service, everything is bad baaaad, they took my car for 5 days and is still broken, 💔 More

by LN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Helen Marcusky
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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