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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,531 Reviews

1,531 Reviews of Hollywood Chrysler Jeep - Service Center

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August 21, 2022

Fastest oil change i have had from a dealership. Service Dept. staff and cashier very pleasant. More

by mschan49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 21, 2022

This dealership has always been reliable. Never have to worry about misinformation. They are prompt and efficient. More

by WANDA12571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 20, 2022

Bill,Hensley,Rick,and the team are amazing. Great job by everyone. I will be coming here from now on. More

by Alexis alonso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hensley, Rick Ogle, Bill Garcia
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 20, 2022

Very accommodating, quick service for multiple makes if vehicles. Staff were very friendly and courteous. More

by mmitsd.1127
Recommend Dealer
Yes
Employees Worked With
Unsure
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 20, 2022

The Service Dept. is always a dealerships Achilles Heel. As for my experience with Hollywood’s…. Here is what I can say: Pitiful service. Ignorant Service Manager More

by paulbperez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jose Hernandez
Aug 22, 2022 -

Hollywood Chrysler Jeep responded

Thank you, Paul. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

August 18, 2022

Perfecto y buen servicio estan pendiente del cambio de aceite y aviso prudence para el cambio More

by nguerrero7899
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Jose Hernandez, Bill Garcia, Helen Marcusky
Aug 19, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 18, 2022

Joey is very helpful and pleasant to work with. I help you guys keep up the good work! More

by mikeosty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
Aug 18, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 18, 2022

Excellent service. The staff is courteous and friendly. One of the best places to purchase and service a Jeep More

by randi4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Jose Hernandez, Bill Garcia, Helen Marcusky
Aug 18, 2022 -

Hollywood Chrysler Jeep responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 17, 2022

Horrible experience, bad customer service and poor quality work. Took 6 months to repair my car, constant excuses for why they could not get the job done. Difficult to contact and they were never proa More

by Jeep01928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Morla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Constant managers turning over, Albert Maseth
Aug 17, 2022 -

Hollywood Chrysler Jeep responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 17, 2022

Your intake representative answered my questions before ge took my keys to proceed to write up the paperwork for my oil change. Apparently the oil change was done properly and I appreciate during busines More

by deenice46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier
Aug 17, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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