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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,531 Reviews

1,531 Reviews of Hollywood Chrysler Jeep - Service Center

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August 17, 2022

The was Excellent good service and very good customer service and really appreciate your service. More

by judejean03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Jose Hernandez, Bill Garcia, Helen Marcusky
Aug 17, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 16, 2022

When I pulled up no one would make eye contact and took awhile for them to even ask how they can help. Then it was the quick service yet took them an hour before they even took my car in the bay. When they More

by lwallpe14
Recommend Dealer
No
Employees Worked With
Bill Garcia
Aug 16, 2022 -

Hollywood Chrysler Jeep responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 10, 2022

Service advisor Joey was phenomenal. He made sure that every detail was taken care of and completed in a timely manner. Great customer service! More

by DRJUSTICE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey in service
Aug 11, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 10, 2022

Stated they topped off fluids but the next day my engine over heated because it was low ok coolant. More

by Drea22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hensley Bennett
Aug 10, 2022 -

Hollywood Chrysler Jeep responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 04, 2022

Delayed services no updates. Paid for services and still had to take my care back for the same problem More

by WANDAGALETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Jose Hernandez, Bill Garcia, Helen Marcusky
Aug 04, 2022 -

Hollywood Chrysler Jeep responded

Thank you, Wanda. Our team has your information and will be following up with you to ensure satisfaction. Enjoy the day.

August 03, 2022

Amazing service very fast and efficient I will come all the time to service my jeep More

by neysa.williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 03, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 29, 2022

Joey Burge is the best service representative I have ever dealt with. Very professional and knowledgeable! More

by jchamp0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Burge, Rick Ogle
Jul 29, 2022 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 29, 2022

They helped me a little bit which was kind enough for me to feel satisfied but in general I am unhappy with my Jeep and the experiences at the dealership. More

by AVNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Garcia
Jul 29, 2022 -

Hollywood Chrysler Jeep responded

To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 29, 2022

I needed assistance with my Jeep and Hollywood Chrysler Jeep came to my rescue! Ricky Ogle told me how to get Roadside Assistance to tow my car to the Dealership and he then took over the rescue. Brandon w More

by annieg*
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
Aug 01, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 29, 2022

Jose and the others working there were very nice and professional, I have my car ready em 40 minutos. Very happy with that. More

by MOSHEHAKAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Aug 01, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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