Hollywood Chrysler Jeep - Service Center

We had a transmission failure one month after our powertrain warranty expired. Hollywood Jeep Chrysler came through, working with JeepCares to "goodwill" the full repair after I paid a deductible. powertrain warranty expired. Hollywood Jeep Chrysler came through, working with JeepCares to "goodwill" the full repair after I paid a deductible. Due to supply chain issues, it took over two months to get the new transmission. However, Hollywood Chrysler came through once again, providing a free rental for us. The Jeep now drives wonderfully and feels “like new”. Considering that I was out of warranty, the service and care provided was definitely above and beyond what I could’ve expected and I can’t thank them enough. “Goodwill” would be an understatement for the level of service I received. Will definitely buy my next jeep from this dealer and continue to only service my cars here. More

Went to get my car checked, service department excellent, service advisor very professional and knowledgeable. service advisor very professional and knowledgeable. More

I don't believe they put oil in my Jeep when they changed it. Currently it's running totally hot 🔥 it. Currently it's running totally hot 🔥 More

Service advisors was not too helpful overlooking seem like no one wanted to be helpful but over in the oil change department they was excellent but needed some advice for a tune-up service advisors did n like no one wanted to be helpful but over in the oil change department they was excellent but needed some advice for a tune-up service advisors did not was not helpful More

I had a terrible experience. My service rep, Jose, never kept me up to date on what was going on with my truck. He said he would call me or text me when my truck was good to go a My service rep, Jose, never kept me up to date on what was going on with my truck. He said he would call me or text me when my truck was good to go and never did. I had to show up to the service depart a couple times just to get in contact with him to know when I could get my truck back. More

2 days to change a battery. Poor customer service all around. Was not pleased at all Poor customer service all around. Was not pleased at all More

As a whole they are not warm and inviting. When you walk in none of the workers greet you or ask if you need help. It is like you are invisible. When you walk in none of the workers greet you or ask if you need help. It is like you are invisible. More

Absolutely amazing article. Jose was incredibly helpful ! Got me in and out very quickly. Very honest and trustworthy. The work was excellent. Even did my recall for me! I was v Jose was incredibly helpful ! Got me in and out very quickly. Very honest and trustworthy. The work was excellent. Even did my recall for me! I was very pleased with him! More

Miss Helen in the service department was very helpful and did a great job taking care of my vehicle's issue. I got my vehicle back within a week and was pleased that the parts were available to repair my pro did a great job taking care of my vehicle's issue. I got my vehicle back within a week and was pleased that the parts were available to repair my problem. The cost is another story in itself, part of that can be attributed to the incompetent president that is currently in office. But this goes directly to the manufacturer- to charge a customer an astronomical price for the electronic key to start the vehicle is criminal at the very least. And there are many who know what I am talking about. That is one thing I am very angry with. More