Hollywood Chrysler Jeep - Service Center

Promised wait time was 2 1/2 hours late, Was told @ 10k miles the new tires that came with needed replaced, service mgr didn't even offer any suggestions, and they tried to sell an airfilter for 2x cost, b miles the new tires that came with needed replaced, service mgr didn't even offer any suggestions, and they tried to sell an airfilter for 2x cost, bear in mind this is the 4th vehicle we've bought from this dealership, very disappointed and this is our 1st negative review. Gyst guys More

The service department clerk was kind and informative. My entire wait time until my oil change was complete took about 2 hrs and 15 minutes. There were 3 vehicles ahead of me. I would say wait time can be My entire wait time until my oil change was complete took about 2 hrs and 15 minutes. There were 3 vehicles ahead of me. I would say wait time can be improved. More

I like going to this dealership as I receive treated VIP service from the Express and regular Service Departments. Hensley, Jose & Alex (who performed the checkup) took good care of me. Thank you all! service from the Express and regular Service Departments. Hensley, Jose & Alex (who performed the checkup) took good care of me. Thank you all! More

Very professional Place and was fast in and out oil change , Will go there again change , Will go there again More

Have taken my car here a few times now and always been courteous and kept me informed of the process while waiting. courteous and kept me informed of the process while waiting. More

I received the best customer service, as always. Joey, the service advisor, was extremely helpful. Joey, the service advisor, was extremely helpful. More

I am editing my review because the manager called and is trying to make it right. Hope things get better here under his direction. trying to make it right. Hope things get better here under his direction. More

Service in my truck is good, but With only 1 car before mine, my waiting time was over 2 hours. I’ve been going there for 10 years, last 3 experiences were really bad. Tell your guys to stop watching video mine, my waiting time was over 2 hours. I’ve been going there for 10 years, last 3 experiences were really bad. Tell your guys to stop watching videos in their phones when there is people waiting to be attended. Not coming back More

It is always a pleasure to get my truck serviced here. So glad I don’t have to go to the local dodge dealer. They have all the parts and service for my ram 1500. So glad I don’t have to go to the local dodge dealer. They have all the parts and service for my ram 1500. More

The worst place that you could ever being your vehicle! The lack of communication is ridiculous. They had my vehicle for 3 weeks before they ever got to work on it! They are misleading and the quality of The lack of communication is ridiculous. They had my vehicle for 3 weeks before they ever got to work on it! They are misleading and the quality of their work is poor! Please do yourself a favor and send your vehicle some place else!!!! More