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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,443 Reviews

1,443 Reviews of Hollywood Chrysler Jeep - Service Center

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May 03, 2022

Hensey was very profesional and helpful, took less than 45 minutes to have the service done I’m very happy with the great customer service from the service department More

by MARLONCUESTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hensey Great guy
May 03, 2022 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 03, 2022

Great and efficient service department. Friendly and knowledgeable staff. Reasonable prices compared to competitive shops. More

by L Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle
May 04, 2022 -

Hollywood Chrysler Jeep responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 03, 2022

Jena the Service Advisor went above my expectations. The car was in for overheating. The only change I’d have liked is a car wash after being serviced for five days. More

by G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jena Jean Carr and the mechanic who fixed the car
May 04, 2022 -

Hollywood Chrysler Jeep responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 02, 2022

Sales team is incredible and service used to be great too, unfortunately not anymore. Hopefully management can Make Jeep Hollywood Great Again More

by JSANJUANBENITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Bassuk, Jose Hernandez, Albert Maseth
May 02, 2022 -

Hollywood Chrysler Jeep responded

Your feedback has been shared with our team. Be well.

May 02, 2022

I was introduced to the director of service. That was a nice part of your process. More

by jhon829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Jose Hernandez, Bill Garcia
May 02, 2022 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 02, 2022

Excellent service! Excellent people! Car is still not fixed unfortunately…the issue keep a happening. More

by ceoesquenazi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle, Jose Hernandez
May 02, 2022 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 02, 2022

Excelente servicio y calidad mucha rapidez en la entrega y siempre pendiente a dar las mejores observaciones More

by valerolariosarley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No recuedo
May 02, 2022 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 02, 2022

I went there for a oil change. Apparently there was a apprentice; an I was somewhat concern. A certified tech so my concern and made sure the apprentice was successful. More

by LUTENTAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ogle, Jose Hernandez, Bill Garcia
May 02, 2022 -

Hollywood Chrysler Jeep responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 30, 2022

They took $200 from me, we called for the speedometer to be reprogrammed they said bring it. We had to stay in dealer for 4hrs just for them to do nothing, we came back 4 days later and WE HAD TO LEFT THE More

by cesm70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Garcia
May 01, 2022 -

Hollywood Chrysler Jeep responded

To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

April 30, 2022

Good, but typically I leave with a car wash when my car is serviced and that didn’t happen. It would be nice to have that back. More

by Alexis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ogle
May 01, 2022 -

Hollywood Chrysler Jeep responded

To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@hollywoodcj.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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