Hollywood Kia

I really enjoy my experience at Hollywood Kia the salesman Luis and the rest of the team went above and beyond to complete the deal. It was a success from start to finish very good customer service I salesman Luis and the rest of the team went above and beyond to complete the deal. It was a success from start to finish very good customer service I already recommend my friends and family! Thank you Hollywood Kia and Salesman Luis God bless More

Straightforward, not long It was a good experience from start to finish. I was kept informed about the progress and it did not take long for my vehicle to be serviced start to finish. I was kept informed about the progress and it did not take long for my vehicle to be serviced More

Great customer service, helpful onsite professionals It was a very easy process start to finish was a very easy process start to finish More

Everything was great! Would purchase a kia from them every time I need a new car! Kermitt was excellent!! He did everything he said he would do! Awesome! Would purchase a kia from them every time I need a new car! Kermitt was excellent!! He did everything he said he would do! Awesome! More

It was a great experience. I received excellent customer service and the staff was courteous knowledgeable and professional. I received excellent customer service and the staff was courteous knowledgeable and professional. More

Kevin was very informative and the wait time was not that long I was proud of my experience long I was proud of my experience More

I had a great experience my salesperson was friendly and knowledgeable and made the whole process stress free. knowledgeable and made the whole process stress free. More

Rapid completions. Car operates as if it were a new vehicle. Very happy with the results. Car operates as if it were a new vehicle. Very happy with the results. More

Brandon my new service advisor was great! He really made sure to help get my car fixed with the several concerns I had about the vehicle. He was very attentive and informative. One of the man He really made sure to help get my car fixed with the several concerns I had about the vehicle. He was very attentive and informative. One of the many issues I had with my car is that my radio stopped working months ago. And my last visit when I dropped my car off.. my previous service advisor told me that my warranty expired for my radio and that if wanted to do anything with it that’d I’d have to pay to get it fixed. Brandon immediately took action and said you may just need a radio update. So while the car was getting serviced he made the call to the mechanic that was working on it to get an update going for the radio. And just as he said all it needed was just an update. So simple things like really going above and beyond for a customer that kept getting thrown to the side and always being told I need to pay for something on my car. My car is only two years old so it’s quite ridiculous that other people didn’t take the time to inquire about certain things for me instead of always going the route of trying to charge me for things that’s not quite necessary at the moment. So thank you to Brandon for getting things done for me! More

Horrible This has been the most frustrating and unacceptable service experience I’ve ever had. My car was brought to this dealership for a fire-related recall — a serious safety issue — and they le unacceptable service experience I’ve ever had. My car was brought to this dealership for a fire-related recall — a serious safety issue — and they let it sit there untouched for over three months before even starting an examination. After endless delays and zero clear communication, I finally asked them to tow the car back to my home. It’s now been over a week, and despite multiple follow-ups, there’s been absolutely no response, no updates, and no action. This level of negligence, disrespect, and lack of professionalism is completely inexcusable, especially when dealing with something as serious as a safety recall. I would strongly advise anyone to avoid trusting this dealership with your vehicle or your time.” More