Hollywood Kia

Jacky our salesman was very professional, knowledgeable, and nice. We had a great experience leasing our car . and nice. We had a great experience leasing our car . More

The oil change took 4 hours and the report said they had rotated the tires but they didn’t. rotated the tires but they didn’t. More

I love KIA Hollywood. They always have the car that I was. The agents are so professional polite, and kind. Thank you everyone from KIA Hollywood. They always have the car that I was. The agents are so professional polite, and kind. Thank you everyone from KIA Hollywood. More

Well, it finally got the issue fixed, but it was originally misdiagnosed, and I ended up having to pay triple for the issue that it was only a sensor for tailgate. When I got there, my car was alrea originally misdiagnosed, and I ended up having to pay triple for the issue that it was only a sensor for tailgate. When I got there, my car was already outside by a stop sign. The service guy Kevin Fernández to me well I have good news and bad news the car is fix bad news you need to go out In the rain to get it. They could have parked under the paved covered entrance like all the others cars. I thought that was not nice at all. I was poor customer service. More

They great you fast service very respectful I will recommend my friend thank you for your service recommend my friend thank you for your service More

I’ve been to the service center 4-5 times for the same problem with the chrome trim falling off and it it still keeps coming off. I’ve had all sides replaced twice and I already see signs I’ll need to go problem with the chrome trim falling off and it it still keeps coming off. I’ve had all sides replaced twice and I already see signs I’ll need to go again and have them replaced. This is a huge waste of my time. More

It was great. Kevin was great and knowledgeable about the issues to my vehicle and the warranty. Kevin was great and knowledgeable about the issues to my vehicle and the warranty. More

I left the dealership after service. And next day I get check engine. Now i have to go back and loose my car and time again. This is not the first time. The car is xxxxty And next day I get check engine. Now i have to go back and loose my car and time again. This is not the first time. The car is xxxxty More

This is why people hate buying cars at dealerships. This should've been easy. I had the money and knew the car I wanted already and yet greedy salesmen STILL managed to make it a hassle and a pain. I m This should've been easy. I had the money and knew the car I wanted already and yet greedy salesmen STILL managed to make it a hassle and a pain. I made an appointment to see that specific car. When I arrived, for some reason the car was blocked in and I kept getting the run around offering me to test drive different cars. The manager even tried to get me to invest in a more expensive car. Once my husband and I threatened to walk out they finally agreed to give me a good deal. I literally had to come back a second day (which was an hour drive for me) to test drive the car. They also kept wanting to discuss numbers before I even test drove the car. I just wanted to pay cash and be done but the manager complained that he wouldn’t make enough money if I didn’t finance so he offered me a good deal if I financed, alright cool, I get it, I just want to buy the car. But then they didn’t even discuss my down payment I wanted to put down, I kept bringing it up to my sales person that I want to at least put a down payment down but he kept brushing me off saying oh we’ll get to that. They pull me into finance and the finance guy already pulled my credit and put me down as 0 down payment for 8.75 percent interest…honestly I just wanted to buy the car and my credit had already been pulled so I proceeded. FINANCE GUY STRAIGHT UP LYING ABOUT OFFICIAL PRICE The only saving grace is that Kia makes amazing Telluride suvs and this was the specific SX X Line I wanted that I could find remotely close to where I lived, other than that I would’ve just walked out. Anyways the finance guy suggested I go ahead and call the insurance company. He didn’t wait until I was off the phone, he pulls out the contract and starts pushing me to sign while I’m still on the phone. It’s really my fault I should’ve been more stern and really looked at what I was signing and should’ve gotten off the phone first. A lot of my questions about the contract got dodged and I briefly saw 58,000 when the car was originally agreed for 47,000, now after taxes and fees up to 54,000 and now I’m seeing 58000. I questioned it and the finance guy straight up lied to me and told me that the 58,000 was just the balance if you make the payments over 72 months with interest, the 58k will go down if you pay the car off early. Well I finally looked at the website and that wasn’t the case, he tacked on more xx fees without my consent and financed the loan for 58,000 the remaining interest after paying the loan off after 72 months would’ve been 72,000. The original deal was for 54,000. My sales guy even texted me the original offering. Honestly you’re lucky I didn’t have a recording of that situation and conversation because that would’ve been enough evidence to sue the *** out of you guys for misleading of contract. But I guess that’s a xxxx sales tactic, purposely rushed me through signing the contract while I was on the phone, which honestly this was my mistake for not pushing back against this and reading the contract carefully. But the fact that you even have to watch your back like this is so pathetic because salesmen are so greedy because apparently they don’t make enough money. If you’re so desperate that you have to lie to a client about the official price of the car, maybe you should find a different profession that actually helps you make enough or do something more with your life, maybe you’re trying to compensate for something lacking in your life. I don’t know. Anyways my credit is already good so I went ahead and paid the whole loan off today just after 2 and a half weeks. I honestly don’t want to give you guys another cent of my money, so you’re pretty much not making anything at all from my financing and you can thank your finance guy for that for straight up lying to my face. Other than that I wouldn’t have minded keeping the loan for a while and paying the interest even for the 58k. The car sold itself. More

Excellent service as usually. Thanks to Kevin for taking great care of me during my car service appointment. Everything was done great and my car was ready within the timeframe he Thanks to Kevin for taking great care of me during my car service appointment. Everything was done great and my car was ready within the timeframe he promised. More