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Hollywood Kia

Hollywood, FL

Overview
Employees
Reviews
Vehicles
4.2
6,499 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 6,499 reviews

May 25, 2023

Alway gives me the best service I love to come there, and always the experience is nice More

by Preciosa1306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

May 25, 2023

After having to wait for over a month for an oil change With an appointment it took over 3 hours for an oil change. Then I asked to have the technician drive the car and they wanted $160. for that. Not dia More

by FRANCISK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Lopez
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May 29, 2023 -

Hollywood Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. wecare@hollywoodkia.com

May 25, 2023

Work quality is poor and non-efficient. Customer satisfaction should be top priority however only money seems to be important at this place. More

by Chloe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rohan in Collision , Christopher Lopez
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May 29, 2023 -

Hollywood Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Chloe, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. wecare@hollywoodkia.com

May 25, 2023

El servicio muy bueno Mr Jorge me atendio muy bien quiero comprar otro carro pronto .. More

by LUISCORRALIZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2023 -

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

May 25, 2023

The service personnel are very professional and they are very quick to do the service work will return More

by RAYPASTORIN828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila Ocasio
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May 26, 2023 -

Hollywood Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Ray, and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

May 24, 2023

Great service - fast efficient and comfortable wait in the dealership so definitely enjoyed - the car being washed after was a nice added touch. More

by SIGALKONIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
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May 25, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

May 24, 2023

Great service and friendly staff. Clean waiting area.. Vehicle was do e on time. Thank you More

by SSTOME5038
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
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May 25, 2023 -

Hollywood Kia responded

Thanks for sharing about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

May 23, 2023

The worst I will not buy a car there agai poor customer service from service Thank you More

by DUTCHESS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tevin Carter
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May 23, 2023 -

Hollywood Kia responded

We're sorry to see that your experience wasn't a good one. Is it possible to let us know what was the cause? Your feedback is very important to us and we would love to know what do we need to improve in order to provide a better service. Thank you. wecare@hollywoodkia.com

May 23, 2023

Cars are way overpriced. Like most dealerships, they are sharks. They also told me specific cars were available on the lot when they were not. More

by SHARONBRADSHAW96
Recommend Dealer
No
Employees Worked With
Cauy and Ernesto
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May 23, 2023 -

Hollywood Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. wecare@hollywoodkia.com

May 23, 2023

Consistently professional. Clean facilities. Close to home, late hours. Free charging station comfortable seats and coffee More

by DINAPAGE1490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
Report | Print
May 23, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

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