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Hollywood Kia

Hollywood, FL

4.2
6,511 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 6,511 reviews

March 19, 2023

The service rep was very personable and the service was done in a timely manner. More

by HARRIETDC12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez, Lillian Smith
Mar 20, 2023 -

Hollywood Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hollywood Kia, Harriet, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

March 19, 2023

The service was spectacular. Customer service also superburb. Fast, friendly, service. Will definitely utilize these services in the future. More

by CherylCosmey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lillian Smith
Mar 20, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

March 19, 2023

Nice and helpful people,great service. customer oriented good business. I received much more than my Expectations was! More

by YURI
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlton Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Emanuel, Alain Ruiz
Mar 20, 2023 -

Hollywood Kia responded

Here at Hollywood Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! wecare@hollywoodkia.com

March 19, 2023

Nobody greets you, poor communication, front desk employees not especially pleasant or helpful. Tech advisor, Tevin, was friendly, communicative and service oriented. More

by NESTORB0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tevin Carter
Mar 23, 2023 -

Hollywood Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

March 19, 2023

Timely and effective service! Friendly also. Will come back for sure. Good waiting area and also coffee machine. More

by ROBERTRACEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Valdez
Mar 20, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

March 19, 2023

Dealership is nice, clean, pleasant. Good sales people. Service department does a good job, easy to reach on phone. More

by Estherwebby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, Tevin Carter, FERNANDO DAVILA, Sheila Ocasio
Mar 20, 2023 -

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

March 19, 2023

Positive experience, Excellent service and attention. Everyone is courteous and very helpful. Very clean and nice. More

by GEM3252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FERNANDO DAVILA
Mar 20, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

March 18, 2023

The service could have been much better i was told different times the car would be ready and ask to speak to manager left message and no call back from manager. Very unorganized!! More

by LISACARBONELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tevin Carter
Mar 23, 2023 -

Hollywood Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

March 18, 2023

From beginning check in through completion, every step was extremely professional. Fernando did an outstanding job helping me navigate what needed to be done to get our 10 year old Forte back in great sha More

by STELBROOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FERNANDO DAVILA
Mar 20, 2023 -

Hollywood Kia responded

Thank you for your review and kind words for Fernando! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

March 18, 2023

Everyone is courteous and very helpful! It is well run and organized!! It also seems like everyone likes to work there!! More

by BLANGEVINE08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, Tevin Carter, FERNANDO DAVILA, Sheila Ocasio
Mar 20, 2023 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

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