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Hollywood Kia

Hollywood, FL

4.3
7,688 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 7,688 reviews

July 27, 2023

First time ordering a service at this dealership. Mike was great, service took longer then I expected. More

by Shai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Valera
Jul 28, 2023 -

Hollywood Kia responded

Shai, Thank you for taking the time to share your feedback with us. Mike and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

July 27, 2023

The whole experience was good from the salesperson to the finance and delivery. The whole process was easy. More

by JACKWIESENBERG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yair Bitton, Henry March
Jul 28, 2023 -

Hollywood Kia responded

Jack, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

July 26, 2023

Would recommend this dealer, incredibly happy with how I was treated. Left very happy with my new car More

by CHAVELYDGOMEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danilo Urena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikhael Thompson, Roylan Valenzuela
Jul 26, 2023 -

Hollywood Kia responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

July 26, 2023

I also wanted to point out that Mr. Roberto Pena is extremely professional handling all the paper work involved in my purchase great person to have in your Team. More

by XENIAMIRANDA56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector N. Silvestre
Jul 26, 2023 -

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

July 26, 2023

I had a very nice experience with your Company specially with Mr Hector Silvester very informative,polite and very helpful More

by XENIAMIRANDA56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector N. Silvestre
Jul 26, 2023 -

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear that Hector and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

July 26, 2023

“Mike” was helpful with anti-theft recall but knew nothing about the class action suite. I brought my papers in for him to make a copy. As it turned out, I learned my car was up-dated a couple of yea More

by MIAMIRONNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Valera
Jul 26, 2023 -

Hollywood Kia responded

We always aim to deliver a great experience, and we are disappointed when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. wecare@hollywoodkia.com

Jul 27, 2023 -

MIAMIRONNIE responded

Thank you for getting back to me.

July 25, 2023

The GM, Mr. Love and Salesman Leo were very helpful. Leo did not make me feel rushed. He worked very hard to make sure I got the vehicle I wanted. He was very pa More

by GILB2049
Recommend Dealer
Yes
Employees Worked With
Leonardo Gutierrez
Jul 25, 2023 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

July 25, 2023

I loved my experience here, the people there are very welcoming & helpful to ensure I was happy. Amazing personality’s among the staff. More

by Carlee Ramos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Loszynski, Lillian Smith, Alain Ruiz, Jack Coker, Sheila Ocasio
Jul 25, 2023 -

Hollywood Kia responded

Thank you so much for your kind words, Carlee, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

July 25, 2023

Where can I start I called to make an appointment and the first available day was in 20 days after I called in. I’ve been with a problem with the rear back tire and even though I’m paying for an extended war More

by Jerzson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tevin Carter
Jul 26, 2023 -

Hollywood Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. wecare@hollywoodkia.com

Jul 28, 2023 -

Hollywood Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. wecare@hollywoodkia.com

July 25, 2023

Seems like very busy . Need to expand waiting room for customers . Came for recall install , very quick .,I was happy More

by LORETTADALY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Loszynski, Henry March, Christopher Lopez
Jul 25, 2023 -

Hollywood Kia responded

Loretta, Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

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