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Hollywood Kia

Hollywood, FL

4.2
6,329 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 6,329 reviews

February 23, 2022

Brought car in for first service. Chris Lopez was outstanding. Car was ready 30 minutes earlier than promised. Much better experience than I had with the sales department. Car price w More

by ntwallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Feb 23, 2022 -

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

February 23, 2022

Very professional and great customer service I received the day I went for my service. More

by karinamontenegro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

February 23, 2022

Buen servicio, el personal muy cordial, el trabajo fue hecho con mucha calidad y rapidez More

by Luz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia! We appreciate your great feedback and five-star rating. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

February 23, 2022

This was my first car dealer experience and it was amazing! Nothing was forced, everything was perfect, I was blessed to have encountered a wonderful sales team. KIA is my family now, Thank you so muc More

by JAMESAF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kermitt Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip, Lillian Smith
Feb 23, 2022 -

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear that Lillian and Kermitt were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! wecare@hollywoodkia.com

February 22, 2022

This was my first time at this location. . Everyone was awesome very friendly and professional. More

by Chatmanmelissa39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earol ,Devo ,jefferey,robert, Raquel Galeano, Tevin Carter
Feb 22, 2022 -

Chatmanmelissa39 responded

The moment I pulled up I was approached by earol very pleasant and friendly ..I checked in at the desk with smiley she also was very friendly and professional..my service advisor was tevin carter awesome very friendly and professional as well and let me know exactly the price and issues that were going on with my car and made me feel at ease that my technician devo would take care of me ..I also dealt with Chris Watson who was very nice …I had to go to parts to check on a part and Robert took care of me and let me know the price and how long it would take to get in I also spoke with jefferey in parts he was the one I asked about doing a survey for Hollywood Kia and he went to get Raquel Galeano she was fabulous and told me exactly where to go to do a survey… I waited there for my car and while sitting there I was able to see and hear a lot of the interactions with customers and the employees hear.. To me it seems like everyone who works hear is happy to work hear and the vibe I get is everyone respects everyone .. It was nice walking in at 7:30am to Hollywood Kia and have employees that are in good spirits and are very helpful….I will be coming here from now on to get all my services done on my car.. The team here is awesome…I feel that there is always negative reviews so I feel it is really good for everyone to hear the good reviews… :0)

Feb 22, 2022 -

Chatmanmelissa39 responded

Great job!!!!!

Feb 22, 2022 -

Hollywood Kia responded

We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits (dealer name) with only the best there is to offer. It’s so lovely to hear that Tevin, Raquel, Chris and our other great employees that helped to make your experience such a positive one.

Feb 22, 2022 -

Chatmanmelissa39 responded

You guys are a great team👍

February 22, 2022

Chris Lopez is fantastic! He gets to the bottom of issues and makes himself available via cell or text. Excellent diagnosis and service More

by HORNL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Feb 23, 2022 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia, your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again! wecare@hollywoodkia.com

February 22, 2022

Great experience leasing a ‘22 Sorento Hybrid from Hollywood Kia. The salesperson, Achille, was courteous, efficient and overall a pleasure to deal with. More

by ANDRESFERNANDEZP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Emanuel, Achille Gerve
Feb 23, 2022 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia, your feedback and rating mean a lot to us. We're glad Achille was able to help, and we hope to see you again! wecare@hollywoodkia.com

February 22, 2022

The service was excellent, my service tech took great care of me. Very good service!!! More

by DANNYKNOWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Hollywood Kia responded

We appreciate your business and our team looks forward to serving you again soon! wecare@hollywoodkia.com

February 22, 2022

The young man that took my information was very helpful. Everything after that was very unprofessional. My car, I guess you call that a wash wheels was dirty and never did get a vacuum. I know I will be co More

by FUDGEO1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tevin Carter
Mar 11, 2022 -

Hollywood Kia responded

We're sorry that you didn't have a completely satisfying visit. Thank you for providing your contact information and our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this. wecare@hollywoodkia.com

February 22, 2022

The Service Director is the best of your workshop and his collaborators, thanks you for the attention More

by Jose Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando F Menoud
Feb 23, 2022 -

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Jose again for choosing Hollywood Kia! wecare@hollywoodkia.com

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