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Hollywood Kia

Hollywood, FL

4.2
6,326 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 6,326 reviews

December 08, 2021

My service rep Chris Lopez was very friendly and knowledgeable. He explained everything in detail and my vehicle was ready at the time it was promised. More

by GILEAD809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Dec 08, 2021 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again! wecare@hollywoodkia.com

December 08, 2021

Garfield is a great asset to your dealership. He made the entire process effortless. When I’m ready for my next Kia I will definitely contact him. More

by TONTON3385
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with Garfield. We're glad to hear he delivered such a great experience! wecare@hollywoodkia.com

December 06, 2021

A horrible experience, waiting 5 hrs , no resolution to the vibration problem. After service , Tevar , my tech , could not furnish a straight answer, dissembling about the tires , condescending and striden More

by KENB2
Recommend Dealer
No
Employees Worked With
Tevar ....terrible communications, strident , not truthful
December 05, 2021

After I took my car to the dealer it started showing a check engine light. I brouhjt it again to fix a door lock unlock issue after representative confirmed the part was in the dealer. No luck again mech More

by FELIXTELLEZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Valera
Dec 22, 2021 -

Hollywood Kia responded

Felix, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. wecare@hollywoodkia.com

December 05, 2021

It's one of the friendliness and most thorough service group I've enjoyed over time. More

by AJABDUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone , Christopher Lopez, Raquel Galeano
Dec 05, 2021 -

Hollywood Kia responded

Ajabdul, Thank you for the kind words for our service department! Raquel and Christopher look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

Dec 05, 2021 -

AJABDUL responded

You guys are the best.

December 05, 2021

The best service.Andre Blanco was the reason I buy my The best service. Andre Blanco was the reason I buy my car there, because respect of other cars dealer he is really honest guy and is really difficul More

by MAURIZIO1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre, blanco
Dec 05, 2021 -

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

December 05, 2021

Everyone was super helpful and quick. We're happy with our purchase! Thank you Henry! More

by Korngroupie09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry March
Dec 05, 2021 -

Hollywood Kia responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Hollywood Kia are glad to have you as a customer. wecare@hollywoodkia.com

December 05, 2021

Great service, my advisor John was wonderful made my buying service easy and terrific Experience. More

by BRANDYN19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sheppard
Dec 05, 2021 -

Hollywood Kia responded

Congratulations on your new vehicle! We are so glad that John had the opportunity to work with you, and that he and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! wecare@hollywoodkia.com

December 05, 2021

a very short wait for service Kevin helped you understand exactly what was needed,as we put omilage n little per year More

by JAMESSTAWARZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kevin is five star!!!
Dec 05, 2021 -

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear that Kevin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

December 04, 2021

Took my car in was told that my tires were rotated and they were not. The gasket on my windshield was coming off. Was told that the only reason that would be happening is it had be replaced. You can clear More

by BOBVATHAUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Lopez, Raquel Galeano
Dec 21, 2021 -

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. wecare@hollywoodkia.com

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