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Hollywood Kia

Hollywood, FL

4.2
6,328 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 6,328 reviews

November 27, 2021

It was a pleasure coming coming here to buy a new car. Very easy process. More

by PEZZELLA_ROBERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jivko
Nov 28, 2021 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Robert, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

November 25, 2021

El señor Jack Coker es un excelente persona como vendedor El señor jack coker es un excelente persona como vendedor y trabajador de Kia lo recomiendo a todas las personas q lo busquen a el y los asesorará de More

by NAOEMAIL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Emanuel, Jack Coker, Douglas Cordoba
Nov 25, 2021 -

Hollywood Kia responded

Thank you for the kind words for Jack. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

November 24, 2021

Kermit was very helpful throughout the whole process of my car purchase , I asked a lot of questions he was able to answer all my questions regarding the car.The manager Kevin was super super very friendly More

by ELVEGARODIA
Recommend Dealer
Yes
Employees Worked With
Kermitt Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Hollywood Kia responded

Thank you so much for your kind words for Kermitt and Kevin, and for taking the time to leave us this wonderful feedback! Congratulations on yoru new vehicle! wecare@hollywoodkia.com

November 24, 2021

Sondro from Hollywood Kia went above and beyond from start to finish making sure we were taken care of — from getting us the absolute best deal, explaining all of the car’s features thoroughly, and even More

by BIZALKIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sondro
Nov 24, 2021 -

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Hollywood Kia. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

November 24, 2021

This is my second time getting my oil change and they don’t wash my car. I asked this time twice if my car will get washed the guy told me yes, they are doing that now then they will pull it around. My c More

by ONAPATALLAS84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez, Raquel Galeano
November 23, 2021

Mi vendedor Angel Cabrera fue muy atento, muy profesional y me gusto su servicio ya que me ayudo a buscar un excelente vehiculo. More

by ANGELICA.SABRIL30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ángel Cabrera, Alain Ruiz
Nov 23, 2021 -

Hollywood Kia responded

Thank you for your business and this review, Angelica. We're happy to hear Angel was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

November 23, 2021

I made an appointment for a recall. I went in for the recall. I waited a half hour in the waiting room just to have the service rep come out and tell me they did not have the part. That they have to orde More

by MAMABEZL
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
I do not know the name of the service rep
Dec 10, 2021 -

Hollywood Kia responded

Thank you for this feedback. We're very sorry about the miscommunication regarding the part availability. Would you mind sending us a message with your contact information so we can address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. wecare@hollywoodkia.com

November 22, 2021

Service was a little faster than usual but a few blocks after I left, the warning for low pressure turned on: someone had driven over a nail in the service area, I spent time and money getting it plugged More

by LAURE.WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez, Raquel Galeano
November 22, 2021

Carlos use to with Auto Mall Miami Lakes 2017 I purchased a Outlander from him 4 months ago I bought A Kia Soul 2022 Last week I went to change oil as part of Maintence I traded the Kia Soul for Kia Sporta More

by HURRYDENIS
Recommend Dealer
Yes
Employees Worked With
Rafael… Mgr and Carlos Sales
Nov 22, 2021 -

Hollywood Kia responded

Here at Hollywood Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! wecare@hollywoodkia.com

Nov 22, 2021 -

Hollywood Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! wecare@hollywoodkia.com

November 22, 2021

The experience was great. I appreciate that I didn’t have to wait to be seen. More

by JOHNSONDELOIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez, Raquel Galeano
Nov 22, 2021 -

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

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