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Hollywood Kia

Hollywood, FL

Overview
Employees
Reviews
Vehicles
4.2
6,425 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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6011 Pembroke Rd Lot B

Hollywood, FL

33023

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Showing 6,425 reviews

October 25, 2021

Relaxing place, good knowledgeable personal and all the Chai lattes you can have, the best. More

by Mugen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez, Yaneli Vargas, Raquel Galeano
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Oct 25, 2021 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

October 23, 2021

The wait time for the express service was excessive. I was very disappointed because in the 8 years I’ve been servicing my car at Hollywood Kia I have never had to wait so long. More

by KenCadieux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Oct 24, 2021 -

Hollywood Kia responded

Thanks for letting us know about your service experience. We strive to provide each of our customers with a positive experience and apologize for the long wait time. If you'd like to discuss this further, Ken, please leave your contact information so we can reach out. Thanks again wecare@hollywoodkia.com

October 23, 2021

I would definitely recommend Daniel, he was very easy to work with and made the process simple and fast! More

by G0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
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Oct 24, 2021 -

Hollywood Kia responded

Thank you for sharing your thoughts about your great experience with Daniel here at Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

October 23, 2021

This is my first time and I am now a satisfied customer for all my cars. More

by PWHITE044
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yair Bitton, Sean Emanuel, Lillian Smith
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Oct 24, 2021 -

Hollywood Kia responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

October 23, 2021

Hard time to buy a car but Hollywood Kia help me find my car and they understood my needs More

by JLUKIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy, Alain Ruiz
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Oct 24, 2021 -

Hollywood Kia responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! wecare@hollywoodkia.com

October 22, 2021

Michael was very attentive and the process was quick and easy, the time went by fast. More

by ANANICOLETORRES09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael service dept.
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Oct 24, 2021 -

Hollywood Kia responded

We appreciate your business, Michael, and our team looks forward to serving you again soon! wecare@hollywoodkia.com

October 22, 2021

They make appointments & stick to the timing. Courteous & efficient service. Waiting room & available snacks nice touch 😄 More

by LEONARDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez, Raquel Galeano
Report | Print
Oct 24, 2021 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

October 22, 2021

Service was hirable, the manager in service department helped good finance guy did his best More

by Jose
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Garfield Simpson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2021 -

Hollywood Kia responded

We're sorry to hear about your experience, Jose, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

Oct 28, 2021 -

Jose responded

I understand the concern but at the same time I had to argue for two new tires which I have been paying every month for the package on the tires and it was not even rotated nor aligned. I drove from Fort Lauderdale to west palm with all four tires different air pressure in all four. So why was I given two different tires?

October 22, 2021

Hollywood Kia is a good dealer, anytime I go there they take time to take care of me More

by SOPHONIANY185
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, is new , Mikhael Thompson
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Oct 24, 2021 -

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hollywood Kia! wecare@hollywoodkia.com

October 22, 2021

Great Customer service great amenities clean and nice. Bestselling Kia in Hollywood. Will purchase another More

by Sunflower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez, Raquel Galeano
Report | Print
Oct 24, 2021 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

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