Hollywood Kia

DO NOT BUY CAR UNSEEN OR FROM INTERNET! I purchased a DO NOT BUY CAR UNSEEN OR FROM INTERNET! I purchased a car off of autrader.com. Chaos from the beginning. 3 weeks later we received the car with DO NOT BUY CAR UNSEEN OR FROM INTERNET! I purchased a car off of autrader.com. Chaos from the beginning. 3 weeks later we received the car with damage and found out it was repossessed. Most crooked dealer in Florida which is the most corrupt state in the Union. More

Put deposit down on vehicle, but didn't buy it. The deposit was $10,000. Today is 5 days after they charged my credit card for the deposit and I still do not have my money back. No one seems to be ab deposit was $10,000. Today is 5 days after they charged my credit card for the deposit and I still do not have my money back. No one seems to be able to help me. No one in the finance dept (JoAnne or Liz) will talk to me. All I am asking for is "proof" to be emailed to me that they have put thru the credit. I do not have this yet. Today is Friday and I have been after this dealership since Wednesday. I will continue to call them and will not stop till I have either confirmation or money back. I would NEVER recommend this dealership. More

DO NOT buy from this dealership. They scammed me out of 2,000 dollars. They wont give me the money back and have the vehicle. I'm telling you...go elsewhere for your car. Plenty of dealerships in this area 2,000 dollars. They wont give me the money back and have the vehicle. I'm telling you...go elsewhere for your car. Plenty of dealerships in this area sell great cars. If you go here...you will be sorry. This is not a rant. I am not making this up. I am on the verge of standing outside this place with a sign on my days off. More

I went with my cousin to help her buy a car from Hollywood Kia. We had done our homework and Jeannie, the "manager" of their internet site, had given us a firm price which I checked again the day Hollywood Kia. We had done our homework and Jeannie, the "manager" of their internet site, had given us a firm price which I checked again the day before we arrived. With an uncalled for swagger, Carlos, the floor manager, changed the price to about $500 over the "firm" price. He dickered with us, kept us waiting and waiting until finally he came up with a price a mere $100 over the "firm" internet price as his "best shot." Finally, standing at the threshold of his office, I told him that he was wasting my time, and he proceeded to hurl an unprintable expletive at me. As we were leaving, Eli, one of the real boss, appeared and in one fell swoop settled it all, honoring the original price and apologizing for his floor manager. I have no idea if this is a game they play at Hollywood Kia or not but suffice it to say that I wouldn't recommend doing business with them. Even though the other members of their staff behaved competently and even nicely, the floor manager, belligerent, immature, and unprofessional, needs some training in the ways of business, especially when that business involves customers with cash in hand ready to buy. More

Went there to see about a Buick Regal, ran at 2400 rpm check engine light on car was wrecked shoty workmanship on reoair, then looked at a 97 LeSabre and air didnt work, cars are not serviced before they check engine light on car was wrecked shoty workmanship on reoair, then looked at a 97 LeSabre and air didnt work, cars are not serviced before they hit the lot, came from Jacksonville to see the Regal a waste of time and no knoledge of what they sell Do not buy a used car or truck there More

I really don't understand why all the negitive feedback? I really don't understand why all the negitive feedback? My experience buying a new car here was quite pleasent! When i contacted the dealership by I really don't understand why all the negitive feedback? My experience buying a new car here was quite pleasent! When i contacted the dealership by internet,i received a response within ten minutes.I asked,and Jason S.came by the house to pick me up.He made me feel comfortable within minutes.Their was no pressure whatsoever at any given time. The manager,Carlos worked with me on the offer very fairly. I even received[as a extra bonus] six tickets for a local sporting event!...What else is really left to say.....? Hats off to a great staff!...Sincerely,John Mc Govern More

Hello, My name is Henick Louis and I had a wondeful Hello, My name is Henick Louis and I had a wondeful experience. Patrick Fidecis was my sales man, and made to whole process feel pressure free. Th Hello, My name is Henick Louis and I had a wondeful experience. Patrick Fidecis was my sales man, and made to whole process feel pressure free. Thank you for help, and you better believe that I will let any and everyone that I know that is looking for a car, to stop by and talk to you fist. Thank you again, Henick Louis More

Wow does this place suck.... I am in the process of buying a new car for a relative who lost everything in Hurricane Sandy and moving to FL. Want to try to do everything I can to help. I found the exac buying a new car for a relative who lost everything in Hurricane Sandy and moving to FL. Want to try to do everything I can to help. I found the exact car (make, model, year) etc etc. I emailed for information..well it took 3 days to get a response and when I did - the email I got was cut and pasted with all wrong info. Okay I can live with that...I imagine that the web dept. is prob busy. So after discussing with my relative, we decided to go a head..it was what they wanted. I called the dealership to MAKE SURE THEY STILL HAVE THE CAR. I was told..yes come on down...so I made the 25 minute drive..only to arrive and find that in fact the car I wanted had been sold days before AND IT STILL SHOWS AVAILABLE. I did have a salesman who tried to help me..but walking around to look at other cars is not what I went there for. I went with cash in hand to buy...no financing...no bull...just sell me what you say you had. Obviously by reading the reviews you can see that this seems to be the way the operate...When you walk in ..you don't get the feeling you get with a REAL dealership. Avoid this place..you will thank me More

Miguel Zayas and I had spoken a few times and he was trying to help me purchase a Kia Sorento. I had fallen in love with a 2011 Silver Kia Sorento but the time I returned it was already sold. Miguel w trying to help me purchase a Kia Sorento. I had fallen in love with a 2011 Silver Kia Sorento but the time I returned it was already sold. Miguel was very attentive, outgoing, forthcoming and a great salesman. After a couple of visits and approximately 8 hours later I was ready to sign off and make a purchase. Unfortunately, at this point in time a Kevin Love who I believe is the Finance Manager of this location showed up and stated that I would have to come up with 2X the deposit money for him to get me into a 2008 Kia Sportage. I was totally shocked and told him that I could put $4000.00 down as a deposit for a 2008 car. Kevin Love was very cold, non-caring and is clueless when it comes to dealing with the public. I mentioned to him that I would leave his establishment and go to Gunter Kia and his exact word was "GO". I asked him how he could just turn away business with the economy the way it is and all the competition and he walked away from me. I hope the Joe Levy who I was told is the owner of this Kia reads this and then he will know why you salesman are not selling more cars - It's most likely because of the way Kevin Love shows no respect for customers and tells them just to leave. It is obvious that he does not own or care about Kia, the customers and or his job much or else he would work with people and treat them as a valuable customer. If I were his boss, I would definitely fire him right after reading this review. As far as Miguel Zayas - he is definitely a class act, great salesman and values customers. To make a long story even better, I went to Gunther Kia and purchased a 2013 Kia Soul Plus. I will never ever recommend anyone to purchase a car or even visit Hollywood Kia. Ratings for Miguel Zayas all 5's. Ratings for Kevin Love - All 1's - Kevin you need to learn how to deal with customers and remember that we are the one's who pay your salary. More

Shopping with a 3 year old is pretty bad, but car shopping with one, now thats a different story! Luckily I ran into some great assistance. After debating on whether to stay with a sedan or upgrade t shopping with one, now thats a different story! Luckily I ran into some great assistance. After debating on whether to stay with a sedan or upgrade to a mid size SUV, Aaron helped me find the perfect car for a new family. Today not only do I love the Sorento but the little one does just as much. More