Hollywood Kia

Fraud fraud fraud!!! I purchased a new Kia Soul with a Platinum Warranty in 2011. I thought everything was wonderful until recently when I went in for a repair. I got a na I purchased a new Kia Soul with a Platinum Warranty in 2011. I thought everything was wonderful until recently when I went in for a repair. I got a nail in my tire, something that is clearly covered by the warranty road hazard assistance, and I was told I had no coverage. Long story short, they sold me a lie, a warranty that doesn't exist. Apparently the paperwork was filed incorrectly and I never had coverage. Even though I paid a lot of money for it and I have paperwork that states I have this warranty. Still, they have all the excused why they won't honor it. They haven't even reimbursed me for the tire repair that I had to pay out of pocket. They have lied to my face repeatedly and are currently dodging my calls. So I paid nearly $$ 2,000 for nothing, and I want my money back. I could legitimately sue them and win. They don't care. They say customer service is their top priority, not even close. They have lied to me repeatedly and the receptionists are extremely rude! More

OUTSTANDING SERVICE CENTER From the moment we got there, we were treated royally! They could not do enough for us + gave us a periodic update on how soon the car would be ready. From the moment we got there, we were treated royally! They could not do enough for us + gave us a periodic update on how soon the car would be ready. More

HORRIBLE Extremely disappointed regarding customer service, lack of professionalism and selling used vehicles that do not work. I would not recommend this deal Extremely disappointed regarding customer service, lack of professionalism and selling used vehicles that do not work. I would not recommend this dealer to anyone in South Florida. No one seems to know what is going on. I bought a vehicle on August 5th, to this day it does not work, still in the shop and every day I am promise to have someone call me with a status update which NEVER happens. PLEASE DO NOT BUY ANYTHING FROM THIS PEOPLE More

Maintenance Service I have to give five stars to the manager service Mr Randy who was awesome to gave us all his kindness and professionalism to us .I saw his behavior wi I have to give five stars to the manager service Mr Randy who was awesome to gave us all his kindness and professionalism to us .I saw his behavior with everybody the same .This is the kind of people should be in all the places. More

The worst service ever! Unprofessional, dishonest and a complite scam. Took my car to 360° service. After I paid more than $230. Found that they even didn't fill out its flu Unprofessional, dishonest and a complite scam. Took my car to 360° service. After I paid more than $230. Found that they even didn't fill out its fluids, charged for windshield blades but did not replaced them. They didn't even clear the car but left scratches on it. When question the services representative, he had one excuse after other. Even lied to us about the reazon why "we don't top breaks fluid". Complete disappointed. I would give them zero stars. More

DO NOT a buy a car here Do NOT buy a car here. They will tell you you are not qualified when you ARE or tell you you are qualified and then 3 days later take your car back! T Do NOT buy a car here. They will tell you you are not qualified when you ARE or tell you you are qualified and then 3 days later take your car back! They overprice the cars who all have serious mechanical issues and the salesmen are extremely rude and cocky especially J.J who thinks he is God gift to the Earth . Save yourself a world of hassle and go to a REAL dealership! I bought a car from carmax which was very easy and friendly and ethical !! More

Excellent The customer service is the best,Service and car wash to!!!!!!Randy is Excellent ,Smart,Good person and the dealer is very good Thanks Hollywood Kia The customer service is the best,Service and car wash to!!!!!!Randy is Excellent ,Smart,Good person and the dealer is very good Thanks Hollywood Kia More

Great Car Buying Experience The dealership as soon as I walked in was very inviting. JJ was extremely helpful. He did not pressure me and was very patient with all of the quest The dealership as soon as I walked in was very inviting. JJ was extremely helpful. He did not pressure me and was very patient with all of the questions that my husband and I had. I am leasing a Kia and I received a very good deal, much better than other dealerships that I visited. JJ thank you for all of your help. I am very happy with my car. More

Dishonest . Beware before you sign any papers. Poor customer service and very deceptive. Used cars in poor shape. Owners don't seem to care either. . Beware before you sign any papers. Poor customer service and very deceptive. Used cars in poor shape. Owners don't seem to care either. More

Friendly Everyone were so friendly and cheerful, especially Graham and Love. I appreciate them being so down to earth. No hidden agendas. I didn't come there t Everyone were so friendly and cheerful, especially Graham and Love. I appreciate them being so down to earth. No hidden agendas. I didn't come there to buy a car but with such hospitality and realness, i couldn't resist! More