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Hollywood Kia

Hollywood, FL

Overview
Employees
Reviews
Vehicles
4.5
5,029 Reviews
Hollywood Kia is South Florida's #1 Volume Kia Dealership. 3yrs maintenance included & NO DEALER FEE
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6011 Pembroke Rd

Hollywood, FL

33023

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Showing 5,029 reviews

July 11, 2023

Excellent service and Andres who help us did an outstanding job , amazing customer experience, definitely we will be back More

by MARIAESTEVEZ06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
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Jul 12, 2023 -

Hollywood Kia responded

Thank you, Maria, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

Helpful
July 11, 2023

The service was very impressive. My service consultant was fast, efficient and very knowledgeable. He worked with me on my initial needs then walked me through potential future servi More

by kervensdko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

Helpful
July 11, 2023

When I first walk in, the the young lady with the red hair was rude and I didn't like her attitude. But, as I decided to wait for my suv, everyone else was very nice and polite, so I stayed and wait for More

by MBOYDELLIOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Valera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Hollywood Kia responded

We are very happy to hear Michael provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

Helpful
July 11, 2023

The service agent was very pleasant and welcoming. The work was performed in a timely manner. More

by JEFFERYDCLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Valera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Hollywood Kia responded

Thank you for sharing your experience with our services team! It means a lot that you are a happy customer, and at Hollywood Kia, we look forward to welcoming you back again down the road. Thank you! wecare@hollywoodkia.com

Helpful
July 11, 2023

Fair dealing with sales team. Goid follow up and pleasant people to deal with, satisfied. More

by Rafael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danilo Urena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lillian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roylan Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

Helpful
July 10, 2023

A pleasant place to lease a car. We were treated with patience and respect. Jorge Rojas was exceptional. More

by MR69MET
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alain Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Rojas five stars
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Jul 11, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. Jorge and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

Helpful
July 09, 2023

I have encountered the nicest, most knowledgeable team members at this location. They make sure that your experience there is a positive one. More

by DAYJAVU234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

Helpful
July 08, 2023

Poor communication with customer no updates from the dealership or consumer affairs with a responsible time frame More

by DUTCHESS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
FERNANDO DAVILA
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. wecare@hollywoodkia.com

Helpful
July 08, 2023

Henry and Alain did a great job getting me in and out. And have No complaints. Let's go Kiaaa! More

by WIMBLEYNADINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry March
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alain Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Hollywood Kia responded

Thank you so much for your wonderful review! We are thrilled that Henry and Alain had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

Jul 11, 2023 -

WIMBLEYNADINE responded

Your so welcome and the car rides Excellent!

Helpful
July 08, 2023

Very keen to sell and nice up front, disappears after sale is complete and not much help after. More

by ALONZO.RISER
Recommend Dealer
No
Employees Worked With
James Snedaker
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Jul 10, 2023 -

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. wecare@hollywoodkia.com

Helpful
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