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Hollywood Kia
Hollywood, FL
6,335 Reviews
At our esteemed Kia dealership in Hollywood, FL, we have one primary goal – to significantly enrich your overall experience when it comes to purchasing and servicing your vehicle. We aim to achieve this by providing superior customer service, a wide variety of vehicles to choose from and expert technicians to handle your servicing needs. We believe that buying a car should not just be a transaction, but an experience that leaves you delighted and satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,335 reviews
November 14, 2024
My sales associate Samir was amazing! I highly recommend him. I have had an awful experience with my trade in. I traded my car in and it’s been 3 weeks and my loan still isn’t paid off: I highly recommend him. I have had an awful experience with my trade in. I traded my car in and it’s been 3 weeks and my loan still isn’t paid off: I have had to call kia many times and call my lender numerous times. It’s really frustrating. Hollywood Kia sat on the paperwork for 2 weeks. In the meantime I paid a payment on a car I traded in and now have to deal with an overpayment. I should have used CarMax. I don’t suggest trading your car into Kia unless you want to spend weeks calling and following up. More
by JENLAFLEUR222
Verified CustomerEmployees Worked With
Samir
November 14, 2024
The staff is always friendly and courteous, and the service is good. However, I feel that they push alot of services that aren't really necessary just to make a sale. Service is also very expensive for service is good. However, I feel that they push alot of services that aren't really necessary just to make a sale. Service is also very expensive for what you are getting. More
by APRILFONTANA2
Employees Worked With
Sheila Ocasio
November 14, 2024
Carlton was very good, not pushy, gave me the time and space to think about the purchase. Now, the financing department tried to push me to buy warranties, and worst than that, they add a warranty to my c space to think about the purchase. Now, the financing department tried to push me to buy warranties, and worst than that, they add a warranty to my contract AFTER I signed the agreement. That was sneaky. They then took it out and gave more money under a loyalty program that they didn’t give me before. Very sneaky. They try to keep your eye on the monthly payment. Don’t do that mistake. Keep your eye on the agreed price of the vehicle. More
by PARISENTI
Employees Worked With
November 13, 2024
Everyone has been very pleasant to me. Very helpful. I appreciate the customer service. Most places do not seem to care if you come there or not. Customer service in most places seems to h Very helpful. I appreciate the customer service. Most places do not seem to care if you come there or not. Customer service in most places seems to have gone by the wayside. They really do no want to work. They just want the paycheck. It is nice that there are still places that do care. More
by Lorettafriend31
Employees Worked With
November 13, 2024
Ask the new service manager Alexander Robles, what happened to my car??? Still waiting on an update on when my car will be ready since 11/04/24 happened to my car??? Still waiting on an update on when my car will be ready since 11/04/24 More
by 4004LOLY
Employees Worked With
Tevin Carter, FERNANDO DAVILA
