Hollywood Kia - Service Center

My second time at this service center. Total disappointment. As I arrived on time for my appointment, I was left waiting for over 25 minutes in front of desk #5. The employee had a client Total disappointment. As I arrived on time for my appointment, I was left waiting for over 25 minutes in front of desk #5. The employee had a client at the beginning but when he became available kept avoiding eye contact and didn't acknowledge my presence. Walking away from the desk several times with no sense of urgency. When finally accepted my vehicle, the service representative told me service would take 2 to 3 hours. Over 4 hours later I got my car back without an explanation why it took so long. More

One of the workers in the front , I believe was Kevin Fernandez was rude and act like he didn’t care at all about anything I had to say And I wasn’t even being rude in the first place . I was gonna add Fernandez was rude and act like he didn’t care at all about anything I had to say And I wasn’t even being rude in the first place . I was gonna add more service to my car But did the bare minimum with shop And take my vehicle somewhere else. There goes a profit you guys could have made . More

This dealership is only interested in getting you to buy a car, thereafter, you can't get any assistance from any sales rep a car, thereafter, you can't get any assistance from any sales rep More

He was Awesome and kind patience work with me and my budget and made everything move smoothly budget and made everything move smoothly More

Good service. Concerned about car problems. Very good attitude. Good service. Concerned about the car's problems. Very good attitude. Responsible for the car's tec Concerned about car problems. Very good attitude. Good service. Concerned about the car's problems. Very good attitude. Responsible for the car's technical deficiencies. More

Great experience in the service department. In time and professional staff. Kept informed of all Steps I. The aervice In time and professional staff. Kept informed of all Steps I. The aervice More

Great customer service. same day appointment available,fast service.great new technology keep you informed about your service details and explanations of work needed. Thanks same day appointment available,fast service.great new technology keep you informed about your service details and explanations of work needed. Thanks so much. Natalia More

Friendly and respectful and helpful ,cleanness talk to me about whzt needed to be done and came back to let me know how long me about whzt needed to be done and came back to let me know how long More

Me sentí tonta porque me dijeron que le hiciera un mantenimiento a un carro que tiene solamente 13000 millas cuando lo que ellos me recomendaron hacer se hace cuando el carro tiene más 50 millas y pag mantenimiento a un carro que tiene solamente 13000 millas cuando lo que ellos me recomendaron hacer se hace cuando el carro tiene más 50 millas y pague 504 dólares sin necesidad de tener que hacerlo por eso me siento muy decepcionada con la agencia. More

The service was great from Brandon! He said it would take about 2 hours, I was done in 1. Great service center He said it would take about 2 hours, I was done in 1. Great service center More