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Ernesto Cortez
Ernesto Cortez at Hollywood Kia

Ernesto Cortez

Sales Associate

Hollywood Kia

6011 Pembroke Rd Lot B
Hollywood, FL 33023

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4.5
48 Reviews

🚨 Car Shopping Just Got Easier 🚨 Looking for a new ride without the stress, pressure, or runaround? That’s where I come in. I’m Ernesto Cortez, and I help people drive off happy, confident, and excited about their decision. Whether you’re upgrading, downsizing, or just browsing, I’ll make sure you get the right car at the right deal. ✔️ Easy process ✔️ Transparent numbers ✔️ No games, just great cars Your next car is closer than you think 🔑✨

Dealership Experience

2 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.5

48 Reviews

Write a Review

48 Reviews of Ernesto Cortez

April 20, 2026

Dealership Rating
Employee Rating

The service have improved since the last time I was at the dealership. The service department employees seem to be more helpful and well knowledgeable. More

by butchtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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April 07, 2026

Dealership Rating
Employee Rating

Very nice and helpful, did everything to get me into the vehicle that I wanted. More

by soniavaughn64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 07, 2026

Hollywood Kia responded

It’s great to hear Ernesto went above and beyond to get you into the Jeep Wrangler you wanted. Thank you for the five-star rating and for sharing your experience. Enjoy every drive and let us know if you need anything in the future.

April 02, 2026

Dealership Rating
Employee Rating

Wonderful attention, friendly staff, collaboration in my requirements to perfection, excellent attention, I recommend this place More

by lozadamarian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gisselle Prado

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Apr 02, 2026

Hollywood Kia responded

Delighted to hear our team provided attentive, collaborative service for your Hyundai Tucson purchase. Ernesto and Gisselle appreciate your kind recommendation. We hope you continue enjoying your Tucson.

March 31, 2026

Dealership Rating
Employee Rating

Would never buy from them again. No money back guarantee, not even 24 hours. Don't support their used cars. More

by JoMaxiMill
Sales Price Transparency
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chale Perez

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Apr 03, 2026

Hollywood Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Apr 03, 2026

Hollywood Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 29, 2026

Dealership Rating
Employee Rating

It seems like all they want is your signature then they get lost . I did not get any paperwork at all. Still waiting More

by whiteshadow877
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Devin Duran, Ryan Hall

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Apr 01, 2026

Hollywood Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Apr 01, 2026

Hollywood Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 20, 2026

Dealership Rating
Employee Rating

When I arrived, I was greeted properly with the car already waiting for me to test drive. More

by foreignfacesmua
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Duran

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Mar 20, 2026

Hollywood Kia responded

It’s wonderful to know you were greeted right away and the Mitsubishi Outlander was ready for your test drive upon arrival. Thank you for the 5-star rating, and we look forward to helping you again.

March 18, 2026

Dealership Rating
Employee Rating

Amazing customer service and attentiveness. We will definitely be revisiting for future purchases. Thanks a million. More

by DOMESTICPRODUCTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patricia Alvarado, Devin Duran, Carlos Azahares, Justin Cooley, Danilo Gomez , Alexis Acosta, Andres Chibas, Tom Chlupka, Raul Gavalis

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Mar 18, 2026

Hollywood Kia responded

We appreciate you highlighting the attentiveness and service you received when purchasing your used Toyota Corolla Cross. It’s wonderful to know you plan to return for future needs. We look forward to the opportunity to assist you again.

March 16, 2026

Dealership Rating
Employee Rating

My experience was great, am pleased how Ernesto guide me through the process thank you ! More

by Oneil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ernesto

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Mar 16, 2026

Hollywood Kia responded

We’re delighted Ernesto guided you through the process so smoothly. Congratulations on your new Kia Sorento. Thank you for sharing your experience!

February 24, 2026

Dealership Rating
Employee Rating

There is no honest transaction here from sales to finance. When the sale is final, so is their care for the customer. I will not return to this snake pit. More

by areti65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ryan Hall

Report | Print
Feb 28, 2026

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Feb 28, 2026

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 09, 2026

Dealership Rating
Employee Rating

The best dealership I’ve ever been to. 10/10. Will come again for my next vehicle. STAFF WAS AMAZING. More

by breannaa3k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Feb 09, 2026

Hollywood Kia responded

Thank you for the perfect rating and glowing review. Ernesto and our team are thrilled to hear you enjoyed your visit. We look forward to helping you with your next Kia.

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