3,104 Reviews of Hollywood Kia - Service Center
The service appointment was very easy to make with the virtual AI. The oil change and tire rotation was about an hour and a half. Brandon Forrest was very informative and professional. virtual AI. The oil change and tire rotation was about an hour and a half. Brandon Forrest was very informative and professional. More
Hollywood Kia dealership clean and professional services advisor. Starting with making the appointment. My service advisor Christopher Watson communication with him was professional and pleasant. advisor. Starting with making the appointment. My service advisor Christopher Watson communication with him was professional and pleasant. More
I appreciate the fast response to your needs and service, the staff is very professional and helpful, the service center is very clean and comfortable the staff is very professional and helpful, the service center is very clean and comfortable More
Went to drop off my car was in line for over 15min when finally my turn was asked my first name and told I could go and they would call when car was ready. Not even an hour later I got an email stating I m finally my turn was asked my first name and told I could go and they would call when car was ready. Not even an hour later I got an email stating I missed my apt when I tried calling only got a robot about 3 times finally got a person was told they couldn't confirm if my car was at the dealership and that I would get a call back. No one ever called my rep texted me and I asked if my car was there then he stated it was. That was very troubling for me. I dropped off car at 8 am and at 5pm I go to pick it up and my keys where with the rep but my car no where to be found had to wait 30min for my car to be found someone left it in the car wash and gave my keys to the rep. Car was then brought over and I had to walk to the side of the road to try to just leave they didn't even drive it up to me. Really disappointed with my service More
Good service, but expensive, like probably every dealership now days. Better than my local place in Delray Beach anyway. dealership now days. Better than my local place in Delray Beach anyway. More
Christopher has excellent customer service. He was my service rep a few weeks ago when I brought my car there due to an accident. I had the pleasure of dealing with him again when I came in for He was my service rep a few weeks ago when I brought my car there due to an accident. I had the pleasure of dealing with him again when I came in for an oil change. Chris is very friendly and knowledgeable, a great asset to Kia! More
Great service ! Loved it Will be back with pleasure since you made my day! Thank you Loved it Will be back with pleasure since you made my day! Thank you More