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Hollywood Kia - Service Center

Hollywood, FL

4.0
3,067 Reviews

3,067 Reviews of Hollywood Kia - Service Center

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June 14, 2023

Always prompt service. When you schedule an appointment the car is taken into service at your designated time.This helps to get on with my day as quickly as possible. More

by TRULYPORPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, Tevin Carter, FERNANDO DAVILA, Sheila Ocasio
Jun 15, 2023 -

Hollywood Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Trevin, Fernando, Christopher, and our team met your expectations. Thank you again for choosing Hollywood Kia, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

June 14, 2023

I live by the Coral Springs Kia and I will take that drive to Hollywood every time! The customer service is unmatched. Purchase my Telluride there and will continue servicing my vehicle there! More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The techs are A1, Christopher Lopez, Michael Valera, Tevin Carter, FERNANDO DAVILA, Sheila Ocasio
Jun 15, 2023 -

Hollywood Kia responded

Marie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come! wecare@hollywoodkia.com

June 14, 2023

I found the dealership very welcoming. The sales people were very helpful. It was a pleasure to buy my car there. I will highly recommend Kia to my friends. More

by HARRIETDINARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lillian Smith
Jun 15, 2023 -

Hollywood Kia responded

Harriet, Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

Jun 16, 2023 -

HARRIETDINARI responded

I will pass the word about your dealership to all my friends. I was very impressed. I ordered new rubber mats. They came in quickly and installed by Lilly my sales woman. BTW in the service department they have the BEST Coffee! Free 😀

June 14, 2023

My brakes went to the floor I could have had a accident but I luckily made it back to the dealership this is why you got a poor rating from me and then you tell me my car will be ready at a certain time an More

by MTSHOMER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Kermitt Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

June 13, 2023

Took my Kia forte in for an oil change and tire rotation. Service advisor was Chris Watson. Chris is great. Greeted me with a big smile, & a positive attitude. outstanding advisor. More

by pacini_jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Hollywood Kia responded

Thank you so much for your excellent review! Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

Jun 14, 2023 -

Hollywood Kia responded

It's great to hear that Chris and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

June 13, 2023

The staff is nice and friendly, I had brought my Kia in for a oil change and had to come back and Chris really was amazing at getting my tire fixed and busted tail light fixed in a reasonable time More

by CHRISTINAMOGREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos nuñez
Jun 14, 2023 -

Hollywood Kia responded

We are very happy to hear that Chris provided you with such a positive experience! We sincerely value your business and we look forward to continuing to serve you in the future! wecare@hollywoodkia.com

Jun 14, 2023 -

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

June 11, 2023

Service that leaves you feeling like all action taken was done in your best interest. More

by LPDIAZ02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Jun 12, 2023 -

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

June 10, 2023

Good and fast service great waiting room for you to charge your phone and relax til your car is ready More

by MITCHELLSEAN98700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

June 10, 2023

some people are very rude but good place Carlos the seller is the the best More

by NATHALY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Emanuel
Jun 11, 2023 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. wecare@hollywoodkia.com

June 10, 2023

Giselle and Fernando were awesome and made car buying process very pleasant for one that has not bought a car in 20 years. More

by JRIVARD70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giselle (internet Sales), FERNANDO DAVILA
Jun 11, 2023 -

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

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