Hollywood Kia - Service Center

Customer service needs improvement. I can never get a hold of whomever is my service advisor (or a manager) when I go and others can’t answer my questions. Location is great and close t I can never get a hold of whomever is my service advisor (or a manager) when I go and others can’t answer my questions. Location is great and close to home but I may start going out my way to a different location. More

Great and fast service, they sent a pretty cool video of the mechanic checking my car the mechanic checking my car More

I enjoyed the customer service and the video that was taken of the inspection that was given. taken of the inspection that was given. More

I regret giving Hollywood Kia a try after having a favorable experience with 2 vehicles at Rick Case Sunrise. When signing up for the lease, my information was incorrectly captured which resulted i favorable experience with 2 vehicles at Rick Case Sunrise. When signing up for the lease, my information was incorrectly captured which resulted in my address being wrong and also my email being invalid. This resulted in a major issue with Kia Finance not being able to get hold of me because of the incorrect info in the system. Then, at the last service, I handed in the car with at least 1/3 of a tank of gas. The vehicle was returned to me on the end of the reserve (16 ml range) and luckily I was able to get to a gas station. But the thing that really grates me is that I called and left at least 3 messages for the service manager to call me back. Still waiting. I wanted to know about the gas and why 7 miles had been added to the vehicle? Seems a bit much for a test drive! Between the sloppiness and managers that could not care less, I am counting the days for this lease to be over. More

I received good service. For the first time I felt my demands were heard. For more than two years I have been demanding that the warranty on my vehicle be fulfilled, which I For the first time I felt my demands were heard. For more than two years I have been demanding that the warranty on my vehicle be fulfilled, which I still haven't achieved. But I do regret that this dealer does not have enough influence to get the manufacturer to respond to my claim and delegates it to me to contact them to obtain the necessary repair. More

too long to get your car service with a appointment needs better service and customer service service better service and customer service service More

Christopher I the best. He is very good to me every time I come in. I gave Hollywood kia 4 stars only because I was misled in my contract with Compass. He is very good to me every time I come in. I gave Hollywood kia 4 stars only because I was misled in my contract with Compass. More

Nice job overall, and welcoming, The only thing that I noticed the car did not have a sticker for the next oil change. noticed the car did not have a sticker for the next oil change. More

Excelente muy buen servicio gracias por todo y para todas las personas que allí laboran todas las personas que allí laboran More

Muy excelente trabajo gracias satisfecho amor puro calidades por favor que tengas buen día cuídate mucho que tengas buen provecho te mando muchos abrazos calidades por favor que tengas buen día cuídate mucho que tengas buen provecho te mando muchos abrazos More