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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,961 Reviews
Call Service Center (954) 758-4300

2,961 Reviews of Hollywood Kia - Service Center

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December 31, 2022

The staff at the dealership are always nice and accommodating. Service was fast and efficient More

by ANGIER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikhael Thompson
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Jan 01, 2023 -

Hollywood Kia responded

Thanks for sharing your experience with Hollywood Kia. Mikhael and our team appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

December 31, 2022

Great service from everyone I worked with. Staff is knowledgeable and friendly. Love my car. More

by Ka558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Loszynski, Lillian Smith, Tevin Carter
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Jan 01, 2023 -

Hollywood Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come! wecare@hollywoodkia.com

December 30, 2022

Thé job are ok, they Wash thé car not the weels, i Hope you will take a note More

by Brousseau yves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin Carter, FERNANDO DAVILA
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Jan 02, 2023 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We will certainly look into our car washing techniques! We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

December 30, 2022

Bad experience in the Service Department. Fernando de services manager yelling me fir not reason. And also the give me back my car in more worse conditions. My car leaking all the gas on my w More

by David M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando de services manager
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Jan 04, 2023 -

Hollywood Kia responded

David, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. wecare@hollywoodkia.com

December 29, 2022

Nice clean professional friendly Chris Lopez is the best always accommodating. Good reason to buy at kia Hollywood More

by BORTMANYONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
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Dec 29, 2022 -

Hollywood Kia responded

We are very happy to hear that Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

December 29, 2022

I was really happy with the service, was explained everything and gave options to different services. More

by NODACINDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FERNANDO DAVILA
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Dec 30, 2022 -

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

December 28, 2022

First i want to say is when i go to get my services its a pleasure to know that the service department team is on point and they deserve a raise More

by BLAKEMCLEOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, Tevin Carter, FERNANDO DAVILA, Sheila Ocasio
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Dec 28, 2022 -

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

December 28, 2022

I paid 260 for your engineering failure. Very unhappy and doubt I will purchase another Kia More

by Owenomarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
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Dec 29, 2022 -

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

Dec 29, 2022 -

Owenomarra responded

Great! That part should have been recalled. Please give me a refund! Thank you!

December 27, 2022

Employees were Rude, misleading, unprofessional, and didn’t do anything that I had asked. They didn’t keep me updated and we’re very unhelpful. I will never go back to this dealership for service. More

by Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yitzhakc Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, Tevin Carter, FERNANDO DAVILA, Sheila Ocasio
Report | Print
Dec 29, 2022 -

Hollywood Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

December 25, 2022

Hollywood Kia is the "Goldie Locks" of dealerships. I actually look forward to making my appointment with them. Enough said! More

by ABDUL-HAKEEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Tevin Carter, FERNANDO DAVILA, Sheila Ocasio
Report | Print
Dec 26, 2022 -

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

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