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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,876 Reviews

2,876 Reviews of Hollywood Kia - Service Center

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November 11, 2022

Great customer service and support! Keep me updated on maintenance of my vehicle and service is fast I’m very happy I bought this Kia especially from Hollywood Kia best choice I ever ma More

by Michael Bowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

November 10, 2022

It is the best dealer in Florida in my experiencie. They are very profesionals and serious... More

by Carlos A. Hernández
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesús Fernández
Nov 11, 2022 -

Hollywood Kia responded

Carlos, Thank you for the kind words for our service department! Jesus and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

November 10, 2022

Amazing service and employee all of the were Amazing and wonderful my best car purchase experience ever. Thank you Hollywood Kia More

by MIAMINOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yair Bitton, Tevin Carter
Nov 11, 2022 -

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

November 09, 2022

Friendly Effective Clean Quick Service is great the massage chairs are great employees great great More

by ESTEFANNYHIDALGO12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

November 09, 2022

Friendly staff, quick and efficient sales process. They even did a follow up call the next day to make sure everything was ok. More

by TIMOTHYBHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Achille Gerve
Nov 09, 2022 -

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

November 09, 2022

The wait time was lest than 5 mi minutes, my car was done earlier than I expected. More

by TANGELAMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

November 06, 2022

After serving the car I was told to go outside to pickup car.I waited an hour then asked the second time where my car was, after another 15 minutes they brought it around to me. No Respect. More

by EDGUILLARD
Recommend Dealer
No
Employees Worked With
I was never introduced to any.
Nov 10, 2022 -

Hollywood Kia responded

Ed, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. wecare@hollywoodkia.com

November 06, 2022

Que lastima que yo pensaba que llevando mi carro al concesionario Kia en Pembroke road yo estaba más segura. Yo llevé mi carro porque tenía un ruido y ellos cuando supuestamente lo revisaron dijeron qu More

by Sandra lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No me acuerdo
Nov 10, 2022 -

Hollywood Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you. wecare@hollywoodkia.com

November 02, 2022

My experience with the dealership was great as usual. Chris Lopez was very helpful along with great customer service Skills. More

by KZACKCLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Nov 03, 2022 -

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

November 01, 2022

Okay they are kind and courteous on time with fixing my car letting me know how long it would take friendly I felt very comfortable being there More

by Sweetin59!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Fernandez
Nov 02, 2022 -

Hollywood Kia responded

Thanks for sharing your experience with Hollywood Kia. Jesus and our team appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

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