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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,881 Reviews

2,881 Reviews of Hollywood Kia - Service Center

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November 09, 2022

The wait time was lest than 5 mi minutes, my car was done earlier than I expected. More

by TANGELAMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

November 06, 2022

Que lastima que yo pensaba que llevando mi carro al concesionario Kia en Pembroke road yo estaba más segura. Yo llevé mi carro porque tenía un ruido y ellos cuando supuestamente lo revisaron dijeron qu More

by Sandra lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No me acuerdo
Nov 10, 2022 -

Hollywood Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you. wecare@hollywoodkia.com

November 06, 2022

After serving the car I was told to go outside to pickup car.I waited an hour then asked the second time where my car was, after another 15 minutes they brought it around to me. No Respect. More

by EDGUILLARD
Recommend Dealer
No
Employees Worked With
I was never introduced to any.
Nov 10, 2022 -

Hollywood Kia responded

Ed, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. wecare@hollywoodkia.com

November 02, 2022

My experience with the dealership was great as usual. Chris Lopez was very helpful along with great customer service Skills. More

by KZACKCLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Nov 03, 2022 -

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

November 01, 2022

Okay they are kind and courteous on time with fixing my car letting me know how long it would take friendly I felt very comfortable being there More

by Sweetin59!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Fernandez
Nov 02, 2022 -

Hollywood Kia responded

Thanks for sharing your experience with Hollywood Kia. Jesus and our team appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

November 01, 2022

Professional and prompt. The best service that I have received when getting my car repaired More

by PANTHERPRIDE1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
Nov 02, 2022 -

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! Tevin and our team sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

November 01, 2022

On time for appointment, to busy shop ,need to make appointment 4-5 weeks in advance. More

by Sarolta Bajkai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
Nov 01, 2022 -

Hollywood Kia responded

Thank you for your business and this review. We appreciate your honest feedback and will share your comments with the team. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

October 30, 2022

Excellent service. The waiting room was set up so that a large number of people could wait comfortably. There was a coupon one could use on the oil change. More

by Bebble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
Oct 31, 2022 -

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. wecare@hollywoodkia.com

October 29, 2022

El personal amable y diligente. El servicio fue rapido no tuve que esperar mas de 1 hora. Gracias More

by JOSEFERNANDO Meza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Hollywood Kia responded

Thanks for sharing about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

October 28, 2022

The service was terrible at Kia good day when I come to get my window fixed More

by ANGELLA Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesus
Oct 31, 2022 -

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you wouldn't mind sharing some more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

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