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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,806 Reviews

2,806 Reviews of Hollywood Kia - Service Center

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September 22, 2022

Explained everything well and offered assistance with paying for service. Waited patiently until everything was finalized More

by SKEETERGLO110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Sep 25, 2022 -

Hollywood Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come! wecare@hollywoodkia.com

September 21, 2022

I love the great customer service. The massage chairs and free beverages are top notch. More

by Mstwashington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Mickens
Sep 22, 2022 -

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

September 21, 2022

I was told two hrs is well over two hrs. I was told I was getting tire rotation and he charged me for alignment I didn’t need spent unnecessary money . Every time I come it’s a problem never More

by Shauna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesus Fernandez
Sep 25, 2022 -

Hollywood Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns. wecare@hollywoodkia.com

September 21, 2022

Very hard to get an appointment. Price charged for service was not as per cupón received in the mail. Car was wash outside but not vacuumed More

by DANIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Hollywood Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. wecare@hollywoodkia.com

September 21, 2022

Chris Lopez, my service advisor did a great job. I will continue to bring in my two KIA vehicles for service. More

by DOUG_BERNARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Sep 22, 2022 -

Hollywood Kia responded

We are very happy to hear that Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

September 21, 2022

Fernando Davila is excellent provide amazing service from 1 to 10 ElEVEN thank you soo much Fernando More

by ELIDABENJUMEA55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FERNANDO DAVILA
Sep 22, 2022 -

Hollywood Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Fernando met your expectations. Thank you again for choosing Hollywood Kia, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

September 20, 2022

Was great service offered by the agent and took me in time for my appointment at 8 More

by ARENCIBIAMARIA79
Customer Service
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

September 20, 2022

Customer service very nice very pleasant very neat excellent I love the service and the worker More

by RICKEYB0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
Sep 21, 2022 -

Hollywood Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

September 19, 2022

Staff is really friendly and polite. Waiting area is clean. My main issue is, when leaving my car, that I don't always get calls that it's ready on a timely basis. Ditto on waiting on a More

by Griping Gertrude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

September 18, 2022

Hollywood Kia is my favorite dealership. I always receive quick service with their friendly associates. More

by Deland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez, Christopher Mickens
Sep 19, 2022 -

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

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