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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,799 Reviews

2,799 Reviews of Hollywood Kia - Service Center

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August 12, 2022

Messed up my oil sensor during an oil change and don’t want to fix it … Contacted Kia US and just received an automatic answer. Never again Hollywood Kia, they are disregarding and looking to make money More

by Lcd11216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Aug 18, 2022 -

Hollywood Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. wecare@hollywoodkia.com

August 12, 2022

Great service, waited less than the time suggested. Did a great job. I’m glad they’re so close. I bring my car in to be serviced every few months! More

by LEENIELING
Recommend Dealer
Yes
Employees Worked With
Sheila Ocasio
Aug 15, 2022 -

Hollywood Kia responded

Lee, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

August 11, 2022

One of the best Kia’s I’ve been to! !!! Love this place, also the person who helped me out (Chris) was great. More

by CREATIVECONTROL2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Hollywood Kia responded

Thank you so much for your kind words for Chris, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

August 11, 2022

I received excellent service and the communication from all employees at the dealership was amazing! They got me in on time and out at exactly the time they said my car would be available. Looking forward More

by EARLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry don't remember names
Aug 12, 2022 -

Hollywood Kia responded

Earl, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

August 11, 2022

Awesome work! Agents were very helpful and efficient and quick! My car needed an oil change. More

by NATASHANEWYORK1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, Tevin Carter, FERNANDO DAVILA, Sheila Ocasio
Aug 12, 2022 -

Hollywood Kia responded

Natasha, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

August 09, 2022

Outstanding service. I received my car cleaner than it was at time of drop off. Everyone was extremely professional and kept me informed of every step in the process More

by DM1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Menoud
Aug 09, 2022 -

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hollywood Kia! wecare@hollywoodkia.com

August 09, 2022

I took my cat in for service. I needed an oil change. I was there for about 1 1/2 hours. Excellent service. More

by RROTGER007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, Tevin Carter, FERNANDO DAVILA, Sheila Ocasio
Aug 09, 2022 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

August 06, 2022

Chris Lopez is always very professional and explains everything very well. He makes sure I know what’s going on with my car and where it is in the process. He also is very timely and seems to care about More

by JOAN.PAPP5114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Aug 08, 2022 -

Hollywood Kia responded

Thank you, Joan, for taking the time to leave us this five-star review. We're thrilled to hear that you always find your experience with Chris to be a positive one. We truly appreciate your business, Joan. Our team looks forward to serving you again. wecare@hollywoodkia.com

August 05, 2022

Chris Lopez in Service treated me with excellent customer service. It’s unfortunate that I needed to bring my car in but your team made it as painless as possible. More

by Tammy Canzoneri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Aug 08, 2022 -

Hollywood Kia responded

Thank you for choosing Hollywood Kia, Tammy. We appreciate your feedback and five-star rating. We're glad to hear that Chris was able to help. We look forward to having you as one of our valued customers for years to come. wecare@hollywoodkia.com

August 04, 2022

What can I say it’s a great dealership doesn’t cost me anything to bring my car in for service or even collision shop which I had a little bit of work done awesome job no one little speck a flaw thanks Ca More

by GINO.MARTELLI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lopez, Michael Valera, Tevin Carter, FERNANDO DAVILA, Sheila Ocasio
Aug 08, 2022 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

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