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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,799 Reviews

2,799 Reviews of Hollywood Kia - Service Center

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August 04, 2022

Very nice and friendly service. Was upfront about everything service was impeccable would definitely come back More

by Toothless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yair Bitton, Christopher Lopez, Alain Ruiz, Michael Valera, Tevin Carter, FERNANDO DAVILA, Sheila Ocasio
Aug 04, 2022 -

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

August 02, 2022

Chris was very accommodating and very helpful. He explained all our options if we needed more work done on the if it wasn’t an easy fix More

by GRAHAM6635
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Aug 03, 2022 -

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear Chris was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! wecare@hollywoodkia.com

August 01, 2022

Typical car dealership. As all car dealerships they have the advantage of the pandemic, guest need cars and they are making money, a lot of money. The service department has More

by MBGEM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Garfield Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yair Bitton, Mitchell Loszynski, Christopher Lopez, Alain Ruiz, Michael Valera, FERNANDO DAVILA, Sheila Ocasio
Aug 01, 2022 -

Hollywood Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. wecare@hollywoodkia.com

July 31, 2022

Good service. Good attention. Reception was very polite and professional, the person who received me explained me everything clearly More

by JOSE_ANDRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tevin Carter
Aug 01, 2022 -

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

July 30, 2022

Excellent service, very professional and knowledgeable made the process extremely easy. Would definitely recommend to others More

by Drmounse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonardo Gutierrez
Jul 31, 2022 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

July 30, 2022

Servicio excelente, a tiempo. Cordialidad, exactirud y precisiòn. Acertados en el diagnóstico y costos razonables. More

by GLADIS_GUARIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

July 29, 2022

It used to be the best dealer service, until Randy Rosario departure. I waited a month, instead of a week, for my next maintenance appointment. I didn’t receive the usual text message/ email appoint More

by NO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2711 JEFFREY VALDEZ
Jul 31, 2022 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

July 29, 2022

Service was good and quick. Staff was friendly and professional. Was there for quick oil change . More

by CHEICHEN49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Jul 31, 2022 -

Hollywood Kia responded

We appreciate your business and our team looks forward to serving you again soon! wecare@hollywoodkia.com

July 28, 2022

Very poor service, my advisor from Kia America reached out the dear on multiple occasions and can never get through to the advisor Kevin or the director. I was out of a car for Three months, during those More

by Jasmine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin, Tevin Carter
Aug 01, 2022 -

Hollywood Kia responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. wecare@hollywoodkia.com

July 28, 2022

Greeted professionally and friendly at arrival and delivered service sooner than expected very great team work More

by VSENI
Recommend Dealer
Yes
Employees Worked With
N/a
Jul 29, 2022 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

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