Hollywood Kia - Service Center

Chris was right on time with appointment and took care of my issue immediately. The time it took for them to complete my repair was incredibly fast my issue immediately. The time it took for them to complete my repair was incredibly fast More

Service took the exact time estimated by the advisor, who, by the way, was the star of the show. FERNANDO DAVILA was the perfect host/advisor, courteous and respectful of my time and informative. He is t who, by the way, was the star of the show. FERNANDO DAVILA was the perfect host/advisor, courteous and respectful of my time and informative. He is the key to the whole thing. More

Very fast service on my day off . Customer service was excellent. Thank you so much . Customer service was excellent. Thank you so much . More

carlos told me 3 different things that was wrong with my car before actually listening to what I was trying to tell him. I’ve been having the same on going issue with my car since I first brought it. I was car before actually listening to what I was trying to tell him. I’ve been having the same on going issue with my car since I first brought it. I was just telling him to look in the notes from last visit and he just spoke over me over & over. He hung up in my face at one point. All he did was talk over me instead of listening. Poor service. Seems like they were just trying to get me to fix things that was not even the issue with the vehicle. I learned my lesson and I’ll visit another Kia when needed. More

Not always easy to deal with or get ahold of in a timely fashion. I have encountered many delays in getting my repair orchestrated. It has been difficult to coordinate paper work between dealerships to fa fashion. I have encountered many delays in getting my repair orchestrated. It has been difficult to coordinate paper work between dealerships to facilitate repairs. Computer problems in storing and getting important documents to support my maintenance records between Esserman and Hollywood dealerships. Also delays in communication between Hollywood dealership and corporate offices. Very long wait on telephone communications with consumer affairs office. More

Jesus was great. Super kind and helpful. Made the visit easy. Thank you for your help! Super kind and helpful. Made the visit easy. Thank you for your help! More

I was very happy to be out in a hour for doing a oil change. change. More

The dealership is well kept. Evan my advisor on this day was very helpful. The service took less time than quoted so that was a nice surprise. Evan my advisor on this day was very helpful. The service took less time than quoted so that was a nice surprise. More

Great service! Took two hours which I thought was a bit long for lol change but the service and waiting area was nice. Took two hours which I thought was a bit long for lol change but the service and waiting area was nice. More

I have been a customer for almost 10 years. The service has changed significantly. I hope it was the person that helped me and not all employees quiet quitting. I went for oil change and to che The service has changed significantly. I hope it was the person that helped me and not all employees quiet quitting. I went for oil change and to check software that they haven’t figured out yet (this would be my third time doing so) the person that helped me screamed my name to ask what I needed. Told him so and proceed to tell me I can do oil change and alignment but for software I need come again. After service was done he almost throw the key at me. At least this time he didn’t yell. Services before this one were excellent and the guy would explain and recommend things to me in a respectful manner. Unfortunately not this time. More