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Hollywood Kia - Service Center

Hollywood, FL

4.0
2,804 Reviews
Call Service Center (954) 758-4300

2,804 Reviews of Hollywood Kia - Service Center

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November 22, 2021

Service was a little faster than usual but a few blocks after I left, the warning for low pressure turned on: someone had driven over a nail in the service area, I spent time and money getting it plugged More

by LAURE.WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez, Raquel Galeano
Report | Print
November 22, 2021

The experience was great. I appreciate that I didn’t have to wait to be seen. More

by JOHNSONDELOIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez, Raquel Galeano
Report | Print
Nov 22, 2021 -

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

November 20, 2021

Quick, efficient, and good service. Great customer service. My car was taken care of quickly. More

by Peggie Anestor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not meet with neither of these individuals
Report | Print
Nov 21, 2021 -

Hollywood Kia responded

Thank you, Peggie! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

November 19, 2021

Chris is always very personable and knowledgeable. Definitely white glove treatment! I never have any issues when I go there, and all of my questions are answered. More

by HAYLENNVOTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Report | Print
Nov 19, 2021 -

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Chris and our team, and we look forward to working with you again. wecare@hollywoodkia.com

November 19, 2021

They made a bad job by reuse a rotors . I’m not satisfied. 👎Never at your place again. More

by MANONBLOUIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Watson
Report | Print
November 19, 2021

First time using the service at this delership. Everything went according to plan, without any hiccups. More

by Gilberto Sanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikhael Thompson
Report | Print
Nov 19, 2021 -

Hollywood Kia responded

Thank you, Gilberto, it's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hollywood Kia! wecare@hollywoodkia.com

November 19, 2021

Love the service. Very friendly atmosphere. Top notch service. Did everything they said a timely fashion. More

by JUDIQS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Report | Print
Nov 19, 2021 -

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

Nov 19, 2021 -

JUDIQS responded

You are welcome.

November 19, 2021

The dealership was courteous and prompt to serve me. The waited time was short and I got a clear understanding of what was done to my car. More

by I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Report | Print
Nov 19, 2021 -

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

November 18, 2021

Great service, helped me fix issues with previous visit and appointment went by pretty quickly More

by STEPHANIEBERM94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez, Raquel Galeano
Report | Print
Nov 18, 2021 -

Hollywood Kia responded

Stephanie, Thank you for your very kind review. Raquel and Christopher strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

November 18, 2021

Every time I go there I have a horrible experience. Nobody like to do their job. And I was actually told that I don't have to go there by one of the service ppl told me I should go somewhere else More

by franquinelson
Recommend Dealer
No
Employees Worked With
Carlton Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raquel Galeano
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Dec 02, 2021 -

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

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